“CC” stands for courtesy copy. All of your recipients will know that you are sending a copy to this person or group.

“BC” or “Bcc” stands for blind copy or blind courtesy copy. None of your readers will know that you are sending a copy to this person or group.

You can create a “group” for people whom you email frequently.

Like a memo, an email should have a specific subject line.

By naming her readers at the start, the writer is showing respect for them.

The first paragraph of the email clarifies the writer’s purpose.

The second paragraph describes the idea. You want to be sure your readers understand the context.

Notice that paragraphs are relatively brief and that the writer skips a line between paragraphs.

The writer explains what she would like her readers to do, and she states a deadline.

The writer ends politely.

The writer has created a signature, which includes her contact information. This signature is attached automatically to her emails.