TABLE 3.2 Methods for responding to a member who has produced unacceptable work

TABLE 3.2. Methods for responding to a member who has produced unacceptable work

Method	Advantages	Disadvantages
Project manager says nothing: Project manager asks another team member to rewrite a section (or does it himself or herself) and says nothing to the person directly.	Avoids an unpleasant conversation Resolves the issue quickly May be appropriate if the final deadline is approaching and/or this is not the first time this person has produced unacceptable work	May be unfair to the person who produced the work, who doesn’t have a chance to learn from or correct his or her mistakes Places an additional burden on the rest of the team
Project manager decides: Project manager reviews all work to see if it meets acceptability criteria; contacts anyone who produces unacceptable work; and gives that person suggestions for improvement and a 48-hour deadline to revise.	Gives the person a chance to correct mistakes Enables quick notification that the work was unacceptable	Places the entire burden on the project manager
Team decides: All team members review the work and e-mail the project manager, who then communicates the concerns (without mentioning names) to the person with a 24-hour deadline to revise.	Avoids burdening the project manager with sole responsibility for deciding whether something is acceptable Makes the feedback anonymous (the person does not know who found the work unacceptable)	May take longer to notify the person of the team’s concerns