THINKING VISUALLY: Advantages and Disadvantages of Collaboration

Managing Projects

GUIDELINES: Managing Your Project

Conducting Meetings

TUTORIAL: Scheduling Meetings Online

LISTENING EFFECTIVELY

GUIDELINES: Listening Effectively

SETTING YOUR TEAM’S AGENDA

GUIDELINES: Setting Your Team’s Agenda

TUTORIAL: Creating Styles and Templates

ETHICS NOTE: Pulling Your Weight on Collaborative Projects

DOWNLOADABLE FORM: Work-Schedule Form

DOWNLOADABLE FORM: Team-Member Evaluation Form

DOWNLOADABLE FORM: Self-Evaluation Form

CONDUCTING EFFICIENT MEETINGS

COMMUNICATING DIPLOMATICALLY

CRITIQUING A TEAM MEMBER’S WORK

GUIDELINES: Communicating Diplomatically

GUIDELINES: Critiquing a Colleague’s Work

Using Social Media and Other Electronic Tools in Collaboration

WORD-PROCESSING TOOLS

TUTORIAL: Reviewing Collaborative Documents

TUTORIAL: Incorporating Tracked Changes

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MESSAGING TECHNOLOGIES

DOCUMENT ANALYSIS ACTIVITY: Critiquing a Draft Clearly and Diplomatically

VIDEOCONFERENCING

TUTORIAL: Conducting Online Meetings

GUIDELINES: Participating in a Videoconference

WIKIS AND SHARED DOCUMENT WORKSPACES

TUTORIAL: Using Wikis for Collaborative Work

TUTORIAL: Cross-Platform Word Processing with CloudOn, Quip, and More

TUTORIAL: Using Collaborative Software

ETHICS NOTE: Maintaining a Professional Presence Online

Gender and Collaboration

Culture and Collaboration

WRITER’S CHECKLIST

EXERCISES

LEARNINGCURVE: Working in the Technical Communication Environment and

CASE 3: Accommodating a Team Member’s Scheduling Problems and

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THE EXPLOSIVE GROWTH of social media over the last decade has greatly expanded the scope of workplace collaboration, reducing former barriers of time and space. Today, people routinely collaborate not only with members of their project teams but also with others within and outside their organization.

Workplace collaboration takes numerous forms. For example, you and other members of your project team might use social media primarily to gather information that you will use in your research. You bring this information back to your team, and then you work exclusively with your team in drafting, revising, and proofreading your document. In a more complex collaboration pattern, you and other members of your team might use social media to gather information from sources around the globe and then reach out to others in your organization to see what they think of your new ideas. Later in the process, you create the outline of your document, in the form of a wiki, and authorize everyone in your organization to draft sections, pose questions and comments, and even edit what others have written. In short, you can collaborate with any number of people at one or at several stages of the writing process.

Every document is unique and will therefore call for a unique kind of collaboration. Your challenge is to think creatively about how you can work effectively with others to make your document as good as it can be. Being aware of the strengths and limitations of collaborative tools can prompt you to find people in your building and around the world who can help you think about your subject and write about it compellingly and persuasively.