CHOICES AND STRATEGIES: Choosing a Type of Correspondence
IF THE SITUATION IS . . . | AND YOU ARE WRITING TO . . . | TRY THIS TYPE OF CORRESPONDENCE |
Formal | People outside or within your organization | Letters. Because letters use centuries- |
Moderately formal | People outside your organization | Letters or email. Letters are more formal than email, but consider how your readers will need to use the information. Recipients can store and forward an email easily, as well as capture the text and reuse it in other documents. In addition, you can attach other files to an email. |
Moderately formal | People within your organization | Memos or email. Memos are moderately formal and can be sent in the body of an email or as an attachment. |
Informal | People outside or within your organization | Email or microblogs. Email is good for quick, relatively informal communication with one or many recipients. Micro- |