GUIDE TO SPEAKING AND LISTENING

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PART 1 STEPS TO CREATING A SPEECH

  1. Audience Analysis

  2. Topic Selection

  3. Speech Purpose

  4. Thesis Statement

  5. Developing Main Points

  6. Supporting Materials

  7. Major Speech Parts

  8. Outlining

  9. Presentation Aids

  10. Practicing Speeches

PART 2 INFORMATIVE SPEECHES

  1. Making It Matter

  2. Informative Speech Topics

  3. Communicating Information

  4. Reducing Confusion

  5. Organizing Information

PART 3 PERSUASIVE SPEECHES

  1. Audience Motivation

  2. Appealing to Reason and Emotion

  3. Establishing Credibility

  4. Maslow’s Hierarchy of Needs

  5. Constructing Arguments

  6. Addressing Culture

  7. Organizing Persuasive Speeches

  8. Identifying Audience Disposition

PART 4 CITING SOURCES IN SPEECHES

  1. Citing Sources

  2. Types of Sources and Sample Oral Citations

PART 5 PRESENTATION AIDS

  1. Choosing a Presentation Aid

  2. How to Present an Aid

PART 6 LISTENING EFFECTIVELY

  1. Selective Listening

  2. Listening to Foster Dialogue

  3. Overcoming Obstacles to Listening

  4. Evaluating Evidence and Reasoning

  5. Offering Feedback

PART 7 EFFECTIVE GROUP COMMUNICATION

  1. Setting an Agenda

  2. Understanding Small Group Roles

  3. How to Frame Disagreements

  4. Resisting Groupthink

  5. Group Decision Making