EXERCISE 16–2 Wordy sentences

EXERCISE 16–2 Wordy sentences

In the text below, edit the following business memo to reduce wordiness. Click Save to save your work and return to it. Click Submit to record your activity in your instructor's gradebook. You can also review your response at any time.

To: District managers
From: Margaret Davenport, Vice President
Subject: Customer database

It has recently been brought to my attention that a percentage of our sales representatives have been failing to log reports of their client calls in our customer database each and every day. I have also learned that some representatives are not checking the database on a routine basis.

Our clients sometimes receive a multiple number of sales calls from us when a sales representative is not cognizant of the fact that the client has been contacted at a previous time. Repeated telephone calls from our representatives annoy our customers. These repeated telephone calls also portray our company as one that is lacking in organization.

Effective as of immediately, direct your representatives to do the following:

  • Record each and every customer contact in the customer database at the end of each day, without fail.
  • Check the database at the very beginning of each day to ensure that telephone communications will not be initiated with clients who have already been called.

Let me extend my appreciation to you for cooperating in this important matter.

Possible revision:

Question

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EXERCISE 16–2 Wordy sentences - In the text below, edit the following business memo to reduce wordiness. Click Save to save your work and return to it. Click Submit to record your activity in your instructor's gradebook. You can also review your response at any time. -

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