But what if things don’t work out as shown? Test your ability to adapt your communication by watching the What if? videos below and planning a response for each situation.
Chapter 4: What if you realize Lily is trying to adapt to you when she says, “Don’t let my position as group leader keep you from expressing your own opinions. What do you really think about my idea?” What would you say?
Chapter 4: How would you respond to Lily’s encouraging question, “I want to make sure everyone is happy. Is there something you would rather do instead?”