WHAT IF?
WHAT IF?
But what if things don’t work out as shown? Test your ability to adapt your communication by watching the What if? videos below and planning a response for each situation.
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eMMXPwf/un9OsSmZNp2ABcvReNvHXsZp56wY+DSMN+l86b2BDU1iVwqAGgnT8MKxscT6FkfWjI4BM6wcLf1qXqop4AsGZFIwh/OSHRFJHJvth3L+/Gg8kvol7qMSwKvSF5Eae6rDe8uJ2qieRs+tG/jlTfkDkkpyvJCpucD2TE3XDrTSwpy9G10U56H0puKfl1rswA==Chapter 7: How can you still listen actively when Reynaldo mocks his momentary lapse by saying, “Never mind, I’m just being stupid.”
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WPHopv4xTmsAdHDyERXIeNV+Fcvke99kBeLR1qxs/WCZvA7y5/+sLa4CuXHmOyC/ulbZbZ/HTtw+cANydgrrCcc0s/1buYl8/aBx6sUEpPa5urBiLiwi3lBAe61SN20/0uHZzUOXSpz1IfDrOjFz/9K833L/cmcnozbKdDBnS1Y=Chapter 7: When Reynaldo reacts defensively and says, “There’s nothing you can do to help,” what do you say next?