1. The phase of group development occurs when members of a small group agree about the plans for working toward the group's goals.
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2. Which of the following is an example of a task role?
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3. All of the following ways can help establish positive norms except .
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4. If group members have different levels of , they may have varying expectations for how much structure the group should have.
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5. Members of virtual groups may experience if they are unable to see one another's nonverbal behaviors, such as smiles, nods, or looks of confusion.
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