cacbim_ch12

Pop Quiz

1. How does the concept of shared leadership apply to small group communication?

It prevents groupthink.

It reflects the traits view of leadership, since members have different skills.

It allows all group members to influence and direct the group.

It avoids affective conflict.

Chapter 12: 1. How does the concept of shared leadership apply to small group communication?

2. In the situational view of leadership, a group that has high amounts of motivation and experience may benefit the most from a leadership style.

telling

participating

delegating

selling

Chapter 12: 2. In the situational view of leadership, a group that has high amounts of motivation and experience may benefit the most from a leadership style.

3. A potential outcome of a defensive communication climate within a group is .

the avoidance of destructive communication

a weakening of group cohesion

a demonstration of empathy

the formation of cooperative messages

Chapter 12: 3. A potential outcome of a defensive communication climate within a group is .

4. Which of the following is not a step in the structured problem-solving approach?

Evaluate the implemented solution

Establish criteria for a solution

Discuss possible solutions

Determine the cheapest solution

Chapter 12: 4. Which of the following is not a step in the structured problem-solving approach?

5. A potential drawback to is that members who lost may not feel committed to the group decision.

decision by majority

decision by consensus

decision by authority

decision by function

Chapter 12: 5. A potential drawback to is that members who lost may not feel committed to the group decision.