KEY TERMS

Verbal communication, p. 112

Symbols, p. 113

Constitutive rules, p. 113

Regulative rules, p. 114

Denotative meanings, p. 114

Connotative meanings, p. 114

Dialects, p. 114

Cooperative principle, p. 116

Honesty, p. 117

Misunderstanding, p. 118

“You” language, p. 119

“I” language, p. 119

“We” language, p. 119

Prejudiced language, p. 124

Verbal aggression, p. 125

Cyberbullying, p. 125

Deception, p. 127

Defamation, p. 129