APPENDIX RECAP

  • Whereas employment interviews are focused exclusively on workplace interactions, you can use information interviews in a variety of personal, school, and work situations.
  • Developing an interview protocol will help you plan what topics to cover, what questions to ask, and the proper order for your questions. Open questions and neutral questions will help you get detailed responses.
  • Using your attending skills, engaging in rapport building, demonstrating cooperation, and properly using mediated communication technologies will help you communicate competently during interviews.
  • Some of the best things you can do to prepare for and manage information and employment interviews include doing your research, dressing appropriately, being engaged in the conversation, demonstrating positivity and optimism, and following up appropriately.
  • When composing résumés and cover letters for selection interviews, craft each one to specifically highlight how your work experience and skills meet the employer's needs.