Perception-checking is a five-step process for testing your impression of someone and avoiding errors in judgment (see Table 2.1). First, review your knowledge about the person. Your impression of this individual is only as accurate as the information you have. Never presume that you know the “truth” about someone.

Second, assess attributions you’ve made about this individual. Avoid attributing the person’s behavior exclusively to internal causes. Remember that all behavior stems from a blend of internal and external forces.

Third, question your impression. Make sure you’re not basing it solely on a Gestalt or a stereotype.

Fourth, share your impression with the individual. Present it as “here’s my viewpoint,” not as the “right” or “only” perspective.

Fifth, check your impression with the person: “Do you see it the same way?” As communication teachers, we can’t count the number of times students have asked us, “Do you think he meant this?” or “Do you think she was trying to . . . ?” We always say, “Why don’t you ask them?”

Mastering perception-checking takes practice, but the effort is worthwhile. Perception-checking helps you make fewer communication blunders. It also enables you to tailor your communication to people as they really are. Thus, your messages become more sensitive and effective. Ultimately, others will see you as a more competent communicator if you use perception-checking.