Gender and Listening Styles

Many people think that women and men have very different listening styles. Women are presumed to be people-oriented listeners; men, action-oriented listeners (or sometimes unable to listen at all!). If this sounds like stereotyping to you, you’re right. But interestingly, this is one of those rare instances in which stereotypes contain a kernel of truth. Research comparing male and female preferences suggests that men show a small preference for action-oriented listening, while women show a strong preference for people-oriented listening (Bodie & Fitch-Hauser, 2010). Among individuals who use more than one style, men tend to favor action- and time-oriented styles; women favor people- and content-oriented styles.

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In the best-selling book and movie Eat Pray Love, the main character, Liz (played by Julia Roberts in the film), travels to Bali, Indonesia, and meets Ketut, a spiritual medicine man. As their friendship develops, one thing Liz learns from Ketut is how to slow down her listening style to better match Balinese culture—taking lots of time to listen to others and prioritizing the concerns of friends and family over her own schedule.
Francois Duhamel/© Columbia Pictures/Courtesy Everett Collection

These findings have led researchers to conclude that men (in general) tend to have a task-oriented and hurried approach to listening, while women perceive listening as more of a relational activity. Keep these differences in mind during interpersonal interactions, group discussions, and presentations. When interacting with men, observe the listening styles they display, and adapt accordingly. Don’t be surprised if time- or action-oriented styles emerge the most. When conversing with women, follow the same pattern, and be prepared to quickly shift to more people- or content-oriented styles if needed. On the other hand, don’t automatically assume that just because someone is female or male she or he will always listen—or expect you to listen—in certain ways. Instead, take your cue from the actual person you are talking with.