CHAPTER 12: REVIEW

CHAPTER12REVIEW

CHAPTER RECAP

  • Scholars generally agree on four leadership perspectives—the traits view, the style view, the situational view, and the functional view—to help clarify how leadership works in small groups.
  • In addition to establishing a communication climate, productive leaders help prevent groupthink and deal with substantive and affective conflict in a group.
  • Two of the most common approaches used for solving problems in groups are structured problem solving and group brainstorming.
  • Groups commonly rely on three methods for decision making: decision by authority, decision by majority, and decision by consensus.
  • To get the most out of group meetings, leaders must take responsibility for planning, conducting, and following up on/evaluating meetings.

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KEY TERMS

Leadership, p. 288

Shared leadership, p. 288

Traits view of leadership, p. 289

Style view of leadership, p. 290

Autocratic leadership style, p. 290

Laissez-faire leadership style, p. 290

Democratic leadership style, p. 290

Situational view of leadership, p. 290

Functional view of leadership, p. 292

Communication climate, p. 294

Groupthink, p. 298

Substantive conflict, p. 298

Affective conflict, p. 298

Structured problem-solving approach, p. 301

Group brainstorming, p. 302

Decision making, p. 305

Consensus, p. 306

Meeting agenda, p. 308

Meeting minutes, p. 309

ACTIVITIES

Leading Hollywood

Watch a film featuring strong leaders, such as Captain Phillips, Lincoln, Argo, Dangerous Minds, or The Devil Wears Prada. How did the leaders in the film embody one or more of the views of leadership? Give specific examples. Did they adapt their styles to certain situations or people? How successful were their leadership styles? How do you think their leadership styles could be improved?

Question

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Watch a film featuring strong leaders, such as Captain Phillips, Lincoln, Argo, Dangerous Minds, or The Devil Wears Prada. How did the leaders in the film embody one or more of the views of leadership? Give specific examples. Did they adapt their styles to certain situations or people? How successful were their leadership styles? How do you think their leadership styles could be improved?

Practicing Problem Solving

Working with a small group of classmates, choose a campus problem—such as student parking, food services, or student health services—and apply the structured problem-solving approach to identify a potential solution. Share your solution with the rest of the class, and then analyze how well the group worked together using the structured problem-solving approach and what you would do differently in the future.

Question

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Working with a small group of classmates, choose a campus problem—such as student parking, food services, or student health services—and apply the structured problem-solving approach to identify a potential solution. Share your solution with the rest of the class, and then analyze how well the group worked together using the structured problem-solving approach and what you would do differently in the future.