Judgmental Heuristics | |||
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Judgmental Heuristic |
Question That People Typically Answer Using the Heuristic |
Psychological Process |
Source of Error |
Availability |
How frequently does it occur? (e.g., Do more words start with k or have k as the third letter?) |
The ease with which information comes to mind. |
Some factors that affect the ease with which information comes to mind are unrelated to frequency. |
Representativeness |
Is an item a member of a given category? (e.g., Is Linda a bank teller or a bank teller active in the feminist movement?) |
The resemblance between the item and the category. |
Representativeness can distract people from information about base rates— |
Anchoring and Adjustment |
How many are there? (e.g., What percentage of the world’s nations is African?) |
Adjustment from an initial guess. |
Even irrelevant anchor values are influential, and adjustment away from them is often insufficient. |