10.2 Emotion

The history of research on emotion is somewhat unusual. For much of the early and mid-twentieth century, emotion was essentially ignored. Psychologists focused on learning (Chapter 7) and questioned whether emotion was a scientifically useful concept (Duffy, 1934). The problem with studying emotion, they believed, was that it involved unobservable aspects of mind that could not be measured objectively.

Starting in the late 1950s, psychologists began to develop methods for studying the mind (Gardner, 1985). Yet emotion continued to receive little attention. Most psychologists of this era viewed the mind as an information-processing device, similar to a computer. Because computers do not experience emotions, the information-processing approach provided little insight into emotional experience.

Some psychologists bucked these trends. Silvan Tomkins (1962, 1963) developed a theory of emotion that drew on the evolutionary biology of Charles Darwin. Richard Lazarus analyzed ways in which people can control their emotional reactions (Lazarus & Alfert, 1964). But these were minority voices; emotion—a phenomenon central to human experience—received less attention than it deserved.

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In the last quarter of the twentieth century, the scene shifted. A set of intriguing research findings drew psychologists’ attention to emotion. Investigators found that emotions can directly influence thinking processes. Other researchers identified brain systems that give rise to emotional experience. Research on emotion and culture revealed that some emotions occur in all cultures, whereas others vary across the globe. In total, this diverse set of findings—which you’ll learn about in this chapter—attracted the attention of a generation of researchers. Today, the study of emotions flourishes in psychology (Armony & Vuilleumier, 2013; Lewis, Haviland-Jones, & Barrett, 2008).

In fact, the field has become so large that organizing it is a challenge. We will do so by posing four key questions that today’s researchers seek to answer. The first is “Why do we have emotions?”

TRY THIS!

Before you start reading the material on why we have emotions, experience for yourself one of the research tasks that researchers use when trying to answer this question. Go to www.pmbpsychology.com and take part in Chapter 10’s Try This! activity. We’ll discuss it in the upcoming section of this chapter—so do it now!

Why Do We Have Emotions?

Preview Question

Question

What are four psychological activities that we can accomplish with the help of emotions?

Could life exist without emotions? You can imagine it. Science-fiction beings who think and act like you, yet who have no emotions, aren’t hard to picture. But those beings are fictional; human beings lead emotional lives. Why do we have emotions?

Emotionless characters like Data are the stuff of science fiction. But how would they have fared in real life, over the course of evolution? Contemporary psychologists suggest that emotions enhanced survival over the course of evolutionary history.

Ever since Darwin, scientists have answered this question by looking to our evolutionary past (Nesse & Ellsworth, 2009). Throughout human evolution, emotions must have been advantageous; they must have promoted survival. Let’s consider four psychological activities that have been important throughout human history and that are influenced by emotional states: decision making, motivation, communication, and moral judgment.

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EMOTION AND DECISION MAKING. Suppose you have to make an important decision. What should be your frame of mind? Many suggest it’s best to decide while in a calm, cold, unemotional state. Entire philosophies have been built around this idea. In ancient Greece and Rome, Stoic philosophers promoted a calm, unemotional lifestyle because they thought emotions impair sound judgment (Solomon, 1993).

CONNECTING TO NATURE AND NURTURE IN THE EVOLUTIONARY PAST AND TO CONTEMPORARY SOCIAL INTERACTION

Contemporary research contradicts the Stoics. People often make good decisions when they “go with their gut,” that is, when they base decisions on feelings. Research employing the Iowa Gambling Task (Bechara et al., 2005) demonstrates this.

The Iowa Gambling Task is a method for studying the influence of emotions on decision making. Participants play a card game. On each of a long series of trials, they (1) pick a card from one of four decks and (2) win or lose money, depending on the card they picked. Cards from two of the decks turn out to yield consistent but modest winnings. Cards from the other two decks yield larger winnings on many trials but, on occasion, produce very large losses; in the long run, people lose money by picking cards from these decks. While people decide which card to choose, researchers record their nervous-system arousal, to measure emotional reactivity.

The Iowa Gambling Task yields a remarkable finding: Emotions benefit decision making (Bechara et al., 1994). To understand this result, one must distinguish among three types of experimental trials that occur during the task (Table 10.1).

  1. Early trials: Initial card choices made at the beginning of the experiment

  2. Middle trials: Card choices made after participants have experienced a limited number of successes and failures on the task

  3. Late trials: Trials near the conclusion of the experiment, after participants have experienced a large number of trials, with success and failure, on the task

“To be moved by passion is not manly…. [if] a man’s mind is nearer to freedom from all passion…also is it nearer to strength” (Marcus Aurelius, Meditation, pp. 106–107). That, anyway, was the belief of Marcus Aurelius, ruler of the Roman Empire from 161 to 180 CE, and shown here as portrayed by Richard Harris in the movie Gladiator, with Russell Crowe. Marcus Aurelius was a Stoic philosopher who believed that emotions caused people to make poor decisions. Contemporary research suggests otherwise.

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The research yields the following results. On early trials, participants are just guessing. They have not yet figured out the task; that is, they cannot say which decks are bad and which are good, and they do not have any intuitions about how best to play. During early trials, they are as likely to choose cards from the bad decks (those that produce occasional large losses) as the good ones (those that produce consistent modest winnings).

On late trials, participants have figured out the task. They can explain, in words, which decks are good and which are bad. They perform well, choosing cards from the good decks.

None of this is surprising. But here’s the key result (Bechara et al., 1997). On middle trials, participants cannot explain in words which decks are bad and which are good; they have not yet played long enough to possess explicit knowledge about which cards to choose. Yet they perform well, choosing cards primarily from the good decks!

Shortcut through the alley? How would you decide whether to take a shortcut down a dark alley? It is unlikely that you would look up crime statistics on the Internet and calculate the probability of your getting mugged. Instead, emotions would be your guide. When you look down the alley, you immediately experience emotional arousal—a sense of apprehension—that stops you before you head down the alley, and sends you along more well-lit streets.

How can they have made good decisions without being able to say which decks were good or bad? They relied on their feelings. On the middle trials, whenever participants reached for a card from the bad deck, they tended to experience high levels of physiological arousal; their body’s emotion systems sent a signal indicating that these decks were bad (Damasio, 1994). When they felt this signal, they avoided the bad decks and chose the good ones—before they even knew why they were choosing one deck over another. Their decisions were guided by intuition—an emotional “hunch”—that some decks were better (Bechara et al., 1997). Subsequent studies have confirmed that, by relying on their emotions, people choose good decision strategies even before they can say what those strategies are (Wagar & Dixon, 2006).

Have there been times when you should have gone with your gut but didn’t? Were your emotions perhaps telling you something?

Research on patients with brain damage provides additional evidence of how emotion benefits decision making (Damasio, 1994). The brain damage, which affected the brain’s frontal lobes, interfered with patients’ emotional life but not their thinking abilities. Cognitively, the patients were normal, with more than enough intelligence to understand the task. But emotionally, they differed from others; when playing the Iowa Gambling task, the brain-damaged patients experienced no emotional arousal at all, even when losing money. To the Stoic philosopher, they would be ideal decision makers. So how did they do on the task? Terribly! On trial after trial, they chose as many cards from the bad deck as the good deck, and lost money (Bechara et al., 1997).

These results suggest one evolutionary advantage for emotions. If people with normal emotional arousal make good decisions, and brain-damaged patients lacking emotional arousal make poor decisions, then emotion benefits decision making (Figure 10.2).

During middle trials of the Iowa Gambling Task, participants’ performance is unusual. They cannot explain which card decks are good and bad, yet they make good decisions anyway, choosing cards primarily from the good deck. Their emotional arousal guides their decision making.

Iowa Gambling Task

Early Trials

Middle Trials

Late Trials

Cognition (Can participant explain which decks are good/bad?)

No

No

Yes

Emotion (Participant’s physiological arousal when choosing card)

Low

High

High

Decision Making (Does participant choose cards from the good decks?)

No

Yes

Yes

Table : 10.1
figure 10.2 WHEN FACING DANGER, HOW DO PEOPLE MAKE DECISIONS?

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Over the course of evolution, emotional experience may have helped organisms survive by fostering quick, intuitive decisions that promoted survival. Much recent research confirms that emotions influence decision making, while also revealing additional brain systems that underpin the relation between feelings and decisions (Wu, Sacchet, & Knutson, 2012). This body of research provides a rich, multilevel understanding of how emotions influence decision making.

EMOTION AND MOTIVATION. Throughout most of human history, survival was a lot of work. People had to hunt and gather food, build shelters, protect themselves from predators, and, once agriculture developed, grow, harvest, and store crops. To do all this, they needed to acquire skills that would enable them to be good hunters and gatherers, builders, and farmers. Where did they get the motivation to learn difficult behaviors and then engage in them, day after day, year after year?

Part of the answer involves thoughts about the future. People understood that if they didn’t work today, there might not be enough food tomorrow. But, as you know from experience, sometimes thinking is not enough. People often think about future plans—to get more exercise, to quit smoking, to save more money—yet procrastinate. Thoughts alone are often insufficient to spur people into action. Here is where emotions help.

Emotions have motivational power (Lazarus, 1991). Anger motivates you to strike out at someone. Disgust motivates you to distance yourself from the disgusting stimulus. Even less intense emotions can motivate action. Consider the emotion of interest.

Interest is an emotion you experience when engaged in a task that, to you, is novel, complex, yet comprehensible (Silvia, 2008). If, for example, you are knowledgeable about modern art, an exhibit of new paintings is interesting; you are intrigued by its novelty and can comprehend its complexity. But if you do not follow modern art, the show might be incomprehensible and thus of no interest to you.

Interest increases motivation. People who experience the emotion of interest when working on a task tend to spend more time on it and need less time to learn its complexities (Sansone & Thoman, 2005). This suggests an evolutionary advantage for the emotion of interest. Throughout human evolution, people who felt interest in activities may have been better at learning skills necessary for survival.

Which of your current classes present material that is novel and complex, yet comprehensible?

Similarly, other emotions may have been beneficial throughout evolution. Fear motivates people to avoid situations that are threatening, and thus may have helped our evolutionary ancestors to survive by avoiding threats. Guilt motivates people to treat others well and to adhere to social rules (Baumeister, Stillwell, & Heatherton, 1994). This behavior, in turn, could benefit group survival.

EMOTION AND COMMUNICATION. A third function served by emotion is communication. Emotions communicate information. When people are emotionally aroused, you can tell from their looks; their emotional expressions convey information about their psychological state.

A key source of emotional information, as noted above, is the face. Facial expressions can reveal the specific emotion a person is experiencing. Look back at Figure 10.1. You immediately can recognize each emotional state. Every facial expression, in other words, communicates information about emotion.

Darwin (1872) noted two key facts about emotional facial expressions. First, the ability to communicate through facial expression can improve an organism’s chances of survival. Consider, for example, how facial expressions benefit infants. Although babies cannot communicate through language, they can communicate; their facial expressions indicate whether they are content or in need. Conversely, adults, through their facial expressions, can communicate with infants, who recognize smiling and frowning faces by 3 months of age (Barrera & Maurer, 1981). This two-way communication through facial expression enhances infants’ well-being and survival. The ability to communicate through facial expression can also enable organisms to avoid physical conflict. If people are so angry that they feel like hitting someone, their facial expression communicates that anger. “Reading” the expression allows for time to defend oneself.

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Poker face Facial expressions convey information to others. They are also difficult to control. Professional poker players know that the best “poker face” is one that is hidden from view.

Second, Darwin noted that some human and animal facial expressions are similar. An angry man and an angry dog both lower their eyebrows and bare their teeth (see photos). This implies that the emotions evolved in mammals prior to the evolution of humans and that humans and animals possess essentially the same emotion-generating biology. Emotion, then, is like digestion or respiration: a biological system possessed by all mammals.

The chief expressive actions, exhibited by man and by the lower animals, are…innate. The young and the old of widely different races, both with man and animals, express the same state of mind by the same movements.

—Darwin (1872, p. 191)

You’ve just seen that emotions (1) enable communication and (2) are a product of evolution. Combining these facts yields a fascinating implication: People around the world should be able to communicate with one another through facial expression. Why is that? Human biology is universal; people in all parts of the globe share the same basic biological structures and functions (arms, legs, torso, and head; digestion, respiration, etc.). If evolution gave rise to emotions and emotional expressions, then they should be universal, too. People in different cultures should display similar facial expressions when experiencing the same emotion, as well as recognize emotional expressions displayed by people from other cultures.

Emotion and evolution Charles Darwin recognized that the similarity in these sneers is no coincidence. Some emotional reactions are a product of evolution.

In classic research, Ekman and Friesen (1971) tested this idea among members of an isolated group: the Fore people of New Guinea. Individuals in this culture had minimal contact with the outside world; they interacted almost exclusively with members of their own culture and had never seen a movie or TV show. Thus, they could not have learned, though social experience, how Westerners display emotions on their faces. Ekman and Friesen showed Fore individuals photographs of people of Western culture posing facial expressions of happiness, sadness, anger, surprise, disgust, and fear. Could the Fore recognize these emotions?

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If facial expressions are like words—learned in one’s own culture and variable across hundreds of languages around the world—then they wouldn’t be able to. But it turned out that they could! Despite having no contact with Westerners, the Fore identified accurately—sometimes with perfect accuracy—facial expressions posed in the West (Ekman & Friesen, 1971). Conversely, when Fore individuals were asked to pose facial expressions of emotion, Westerners could recognize them with similar accuracy (Ekman, 1993; Figure 10.3).

figure 10.3 Do these facial expressions look familiar? Researchers asked these men to “show me what your face would look like” in various circumstances. Although the people asked to pose the faces are from a culture different from yours, you can immediately recognize which face displays anger, which sadness, and which happiness. These facial expressions are essentially the same the world over.

Biological research on the anatomy of facial muscles likewise suggests that facial expressions are universal. A specific set of muscles produces facial expressions of emotion. Anatomical studies show that there is little person-to-person variation in these facial muscles (Waller, Cray, & Burrows, 2008). Facial muscles are therefore a universal biological mechanism enabling all people to communicate emotions to one another.

THINK ABOUT IT

Ekman’s research suggests that a given facial expression is always associated with a given type of emotion. Is that always true? Or might emotional expressions differ from one situation to another? Consider the man shown in Figure 10.4a. He looks angry and hostile. But is that how he’s really feeling? See Figure 10.4b to find out.

figure 10.4a Can you tell what he’s feeling? Take a guess, then See Figure 10.4b to see if you’re right.
figure 10.4b He doesn’t look so angry now Former United States Senator Jim Webb, shown here at a political rally, looks excited and enthused. But taken out of context, his facial features looked angry and hostile (see page 417). The meaning of emotional expressions can vary depending on the social setting in which you see them (Barrett, Lindquist, & Gendron, 2007).

In addition to expressing your feelings, facial expressions can influence the emotion that you feel. Research findings support the facial feedback hypothesis, which is the prediction that biological feedback from facial muscles directly influences emotional experience. To test the hypothesis, experimenters ask participants to perform simple tasks that move their facial muscles into positions that correspond to positive or negative emotions. They then measure people’s emotional state. When participants are asked, for example, to hold a pencil in their teeth—an action that moves facial muscles into the shape of a smile—their emotional experience becomes more positive. When they are asked to move their eyebrows down and closer to one another—a movement that is part of the facial expression of sadness—their emotions become more negative (McIntosh, 1996).

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Other tests of the facial feedback hypothesis involve Botox, a cosmetic treatment that reduces wrinkles by lowering the activity of facial muscles. Two Botox-based findings support the hypothesis:

  1. Botox slows people’s understanding of written sentences containing emotional content (Havas et al., 2010). By limiting the facial muscle movement that occurs naturally as we read emotional content, Botox actually reduces the emotional feelings that can help people to rapidly understand emotion in text (Glenberg, 2010).

  2. Botox reduces neural activity in regions of the brain that contribute to emotional experience (Hennenlotter et al., 2009). In both cases, the impact of Botox on emotion implies that facial muscles infl uence emotional experience.

Although biological factors contribute strongly to facial expressions, culture plays a role, too. The exact facial signals that people use to infer others’ emotional states vary across cultures. Evidence of this comes from a study using digitized photos in which facial features in areas around the eyes, mouth, and eyebrows were systematically manipulated (Jack, Caldara, & Schyns, 2012). Researchers asked both Western Caucasian and East Asian participants to view the photos and judge the emotion each displayed. Through a statistical analysis, they then identified the facial features to which participants paid greatest attention. These features differed across cultures. Western Caucasians concentrated on the eyebrows and mouth when making judgments about emotion. People in East Asia paid more attention to direction of gaze, that is, where the person in the photo was looking (down, up, left, or right). The exact reason for the cultural difference is not known, but it may reflect differences in the way people express, as opposed to hide, their feelings in different cultures (Jack et al., 2012). Whatever the exact cause, the results argue against the notion that evolved biological factors completely determine the “language” of emotional expression.

Is it the pencil? Research testing the facial feedback hypothesis suggests that this woman’s apparently happy state could have been caused by the muscle movements involved in holding the pencil.

Facial expression is not the only way people communicate emotions. Another is nonverbal vocalizations, that is, sounds that do not involve words. In the United States, people cheer when celebrating, growl when angry, laugh when amused, and scream when afraid. Do people in other cultures make these same sounds while expressing these emotions? To find out, researchers (Sauter et al., 2010) obtained recordings of these various sounds (people cheering, growling, etc.) among members of two cultures: one European and one African—specifically, an isolated subculture in the southern African nation of Namibia. In this Namibian culture, individuals receive no formal education and have no contact with members of Western culture, which makes them a particularly interesting point of comparison.

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The researchers read stories with a variety of emotional content to people in both cultures, played for them sounds of emotion recorded in the other culture (i.e., Namibians heard the sounds made by Europeans and vice versa), and asked participants to match sounds to emotions. The responses of participants from both cultures were highly accurate (Sauter et al., 2010). For example, despite having no contact with Westerners, Namibians could recognize what Europeans sound like when angry, sad, and fearful. The results suggest that emotional vocalizations, just like emotional facial expressions, are substantially based in evolved biology. They are not learned “from scratch,” but instead reflect an inherited system for communicating emotional states to others.

What emotional vocalizations do you use most frequently?

RESEARCH TOOLKIT

Facial Action Coding System (FACS)

To study emotions, you have to measure them. Researchers need a measurement tool to identify the emotion a person is feeling and how long it lasts. What tool will do the job?

One possible method is self-report: Just ask people if they are experiencing an emotion and, if so, which one. Self-report isn’t good enough, though, for a number of reasons. For instance, people might not want to talk openly about their emotions; they may be more motivated to create a good impression of themselves than an honest one (Paulhus & Reid, 1991). Furthermore, people might not be able to report their emotions accurately; for example, emotional states might shift so rapidly from one emotion to another that people can’t precisely identify the range of emotions they’re experiencing. Finally, asking people to self-report might inadvertently change their emotional states by, for example, calling attention to their emotional experience (Gasper & Clore, 2000). This is undesired because the goal is to measure naturally occurring emotions, not to alter them. Imagine someone is feeling wistful while daydreaming about the past, and you run up and say, “Hey, could you fill out a questionnaire that measures your emotions?” The person won’t be feeling wistful anymore. Your request will disrupt her flow of thoughts and alter her emotional experience. Psychology needs a better tool.

Fortunately, it has one: the Facial Action Coding System (FACS; Cohn, Ambadar, & Ekman, 2007). FACS is a method for measuring emotions that does not rely on self-report. Instead, it capitalizes on the link between emotional experience and facial expression.

As you learned from the main text of this chapter, different emotions are associated with different facial expressions. When a person starts to experience an emotion, there is a facial “action”: movement of one or more parts of the person’s face. By classifying, or coding, these actions, FACS provides a systematic method for measuring expressions of emotion.

The FACS method is based on an analysis of facial anatomy. Facial expressions employ a specific set of muscles (Figure 10.5), and the FACS coding scheme classifies their movements. Specifically, FACS provides coding for 9 movements in the upper face (e.g., movements of eyebrows), 18 in the lower face (e.g., various mouth movements), and a set of additional movements of the head as a whole (e.g., tilting the head). To code these movements accurately, researchers film people’s faces using high-speed cameras that capture large numbers of frames per second, and then they view the films in slow motion (Polikovsky, Kameda, & Ohta, 2010). This process enables them to detect not only full-blown facial expressions, but also “micro-expressions” (Ekman, 2003), that is, slight, briefly occurring movements of facial musculature (e.g., a tightening of the lips or a movement of eyebrows), as discussed in the chapter’s opening.

figure 10.5 Psychology’s FACS is a coding method based on biological knowledge, specifically, information about the exact facial muscles that are active when people express emotions.

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FACS has opened the door to a number of discoveries about emotions and facial expressions. Here are some examples:

  • Embarrassment: There is a distinctive facial expression associated with feeling embarrassed (Keltner, 1995). Facial signs of embarrassment include a tight-lipped smile, eyes directed downward, and head turned slightly away from another person.

  • Genuine versus social smiles: Genuine smiles differ from fake, “social” smiles (Ekman, 1993). Both involve movement of facial muscles to form a smile. But during genuine smiles, unlike fake ones, people move muscles that produce wrinkles (“crow’s feet”) in skin near the corners of the eyes.

  • Micro-expressions: Skilled law enforcement officials are able to catch liars by detecting “micro-expressions” of emotion, that is, extremely brief emotional expressions that can reveal the liar’s inner emotional state (Ekman, O’Sullivan, & Frank, 1999; Frank & Ekman, 1997). They are especially able to do so with the benefit of highspeed filming (Polikovsky, Kameda, & Ohta, 2010).

The FACS is a major advance in the measurement of emotion. Yet, as a measure of inner emotion state, it is imperfect. Factors other than inner feelings can influence facial expressions; for instance, the link between positive feelings and smiling is stronger when people are around others than when they are alone (Mauss & Robinson, 2009). FACS assessment thus may benefit from considering not only people’s emotion states, but also the social contexts in which they experience and express them.

WHAT DO YOU KNOW?…

Question 3

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The text describes three problems with relying on self-report of emotions, all of which are relevant to measuring happiness: (1) People may try to create a positive impression by over- or under-reporting happiness levels; (2) people may inaccurately report happiness levels because they change so often; and (3) asking people to report their levels of happiness may itself influence their happiness.

In sum, a wealth of research suggests that a third function served by emotion across the history of our species is communication of feelings and intentions. A fourth function concerns moral judgment.

EMOTION AND MORAL JUDGMENT. Moral judgments are decisions that involve fundamental questions of right and wrong. Compared with other judgments, moral judgments are ones in which you are certain that your belief is absolutely right and you cannot be convinced otherwise (Skitka, 2010). Suppose you hear in the news that someone in a supermarket line knocked a few other shoppers unconscious so he could check out more quickly. Is that OK? Of course not; it’s immoral, you’re sure of it, and could not be convinced otherwise.

How do people make moral judgments? Sometimes they rely on thinking—reasoning about social situations and the correctness of actions (Aquino et al., 2009; Kohlberg, 1969). Other times, though, they rely on emotions. Even when people can’t think of any specific reason why a behavior is or is not morally accepted, they still are certain of their moral judgments. Emotions fuel intuitions about what is right and wrong (Haidt, 2001).

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Research by Jonathon Haidt (2001) shows how emotion contributes to moral judgment. Participants read about hypothetical behaviors that (1) cause no harm to anyone, yet (2) feel morally wrong (e.g., eating a dead pet dog, or a brother and sister having sex). Participants were certain these behaviors are wrong. Yet they couldn’t say why. Haidt found that, when trying to explain their judgments in such situations, people are “morally dumbfounded…. [They] stutter, laugh, and express surprise at their inability to find supporting reasons” (Haidt, 2001, p. 817). These moral judgments are explained by emotional reactions; people experience the emotion of disgust when thinking about such behaviors and thus judge them to be immoral.

What is a behavior you think is morally wrong, even if you can’t come up with any specific legal reason why it is wrong?

TRY THIS!

The experience of moral dumbfounding should be familiar to you; it is the experience you likely had when completing this chapter’s Try This! activity. The second Try This! research task you worked on was used in the brain research on emotion and moral judgment that we will review now.

Brain research confirms that emotions contribute to moral judgment. In one study, brain images were taken as participants made judgments about different behaviors, some of which violated moral rules (Greene et al., 2001). When people were making moral judgments, regions of the brain involved in emotional experience were particularly active.

Trolley Dilemma People sometimes make moral judgments without knowing why they made them. An example is judgments made about the Trolley Dilemma, shown here. Imagine that a trolley car is headed toward six people. In the top version of the dilemma, you can flip a switch and divert the car so that it hits and kills only one person instead of six. Would you do this? In the bottom version, you can pick up one person and throw him in front of the car, so that it hits and kills only one person instead of six. Would you do that? Most people say yes to the first question but no to the second, even though both entail the same number of lives saved and lost. The action of physically moving a person against his or her will generates emotional reactions that are not produced by the action of flicking a switch, and these emotions contribute to the different moral judgments made in the two situations.

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Again, the findings suggest that emotion was beneficial evolutionarily. Consider the case of sexual relations among siblings. During human evolution, such relations would have been very bad for survival; inbreeding increases the chances of birth defects, among other survival risks. The emotional reaction of disgust prevents the behavior and thus enhances survival of the species (Hauser, 2006).

So far in this chapter, we’ve discussed universals. All people, in all cultures, experience emotions that influence their decision making, motivation, communication, and moral judgment. But universals are not the whole story of emotion. When it comes to emotional life, people can differ.

WHAT DO YOU KNOW?…

Question 4

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Why Do People Have Different Emotional Reactions to the Same Event?

Preview Questions

Question

How does our thinking affect our emotions?

What kinds of thoughts influence emotional experience?

People confronting the same event can experience markedly different emotions. For instance, if two students get a D on a chemistry exam, one might be sad but the other anxious. If you tell a joke about lawyers to two people, one might be amused but the other angry. Why do people’s emotions differ?

THE PERSONAL MEANING OF EVENTS. Environmental events, by themselves, do not produce emotions. Emotions result from the meaning that people give to events. The personal significance of an event—what the event means to an individual—is the immediate cause of his or her emotion. If a low exam score means “My parents will kill me,” a student will feel anxious. If it means “I can’t reach my professional dreams,” she will feel sad (Higgins, 1987). If someone listening to your lawyer joke is thinking, “Hey, my mom’s a lawyer; that’s an insult!” then he will feel angry.

Individual differences in emotional experience therefore reflect the power of thinking. Thoughts shape emotional experience. When people’s thoughts vary, emotional experiences vary, too (Lazarus, 1991; Scherer, Schorr, & Johnstone, 2001).

Thoughts so powerfully shape emotions that people can have a wide range of emotional reactions while merely sitting around by themselves. Even if nothing changes in the outer environment, changes within the mind can alter our emotional state (Nowak & Vallacher, 1998). Novelists capture this circumstance vividly. Consider the emotional life of a character created by Russian writer Leo Tolstoy. He begins in happy reverie, dreaming of the joys of married life as he sits in a hotel room just prior to his wedding. But then, look what happens:

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Happiness is only in loving and wishing her wishes, thinking her thoughts…that’s happiness.

“But do I know her ideas, her wishes, her feelings?” some voice suddenly whispered to him. The smile died away from his face, and he grew thoughtful. And suddenly a strange feeling came upon him. There came over him a dread and doubt—doubt of everything. “What if she does not love me? What if she’s marrying me simply to be married?”…And strange, most evil thoughts of her began to come to him. He was jealous of [another man]…He suspected she had not told him everything.

He jumped up quickly…with despair in his heart and bitter anger against all men, against himself, against her.

—Tolstoy (Anna Karenina, 1886, p. 451)

His shifting thoughts about a highly meaningful event—his upcoming marriage—jolt him from one emotion to another and another, all in a matter of seconds.

APPRAISING EVENTS. The examples above have something in common. The thoughts that produce emotions are ideas about the relation between an event (the grade, the joke, a fiancée’s feelings) and the self. “My parents will kill me”; “My mom’s a lawyer”; “What if she does not love me?”

People react emotionally to events that they see as relevant to their own well-being (Lazarus, 1991). If someone says, “That’s a great outfit you’re wearing,” you feel happy because the comment reflects on you (your appearance and your good taste in clothes). If someone watching TV says, “That’s a great outfit Angelina Jolie is wearing,” the statement has little emotional impact because it is not significant to your own self-concept (unless you are a huge Angelina Jolie fan). You experience emotions when you judge that an event is significant to your desires, goals, well-being, obligations, and individual rights.

Psychologists call these judgments appraisals. Appraisals are evaluations of the personal significance of ongoing and upcoming events (Ellsworth & Scherer, 2003; Lazarus, 1991; Moors, 2007).

APPRAISAL THEORIES OF EMOTION. According to appraisal theories of emotion, people continuously monitor the relation between themselves and the world around them. They pay attention to, and try to determine the meaning of, daily events from the large (a long, serious discussion) to the small (a quick, ambiguous glance). Appraisal theories of emotion explain that this process of making sense of events—appraising them—determines the emotion people experience.

It depends on how you appraise the situation If a coach singles you out, even angrily, there is a huge range of possibilities for how you might feel, ranging from, “He hates me and I’ll never get any better at this” to “I’m the best player, so the coach is pointing to me.”

The psychologist Richard Lazarus identified a small number of appraisals that can generate a wide variety of emotional experiences (Lazarus, 1991; Smith & Lazarus, 1990). In his appraisal theory of emotion, key appraisals include the following:

A simple example shows how these appraisals shape your emotions. Suppose your relationship partner tells you it’s “not working out” (Figure 10.6). You could experience any of a number of different emotions when hearing the news. The exact emotion you experience will be determined by your appraisals—the thoughts that quickly run through your head at the time. If you think, “It’s his fault that this didn’t work,” you’ll tend to feel angry. If you think, “I’m incapable of ever being in a relationship that works out,” you’ll tend to feel sad or depressed. Research shows that individual differences in the appraisals people make predict the emotions they experience (Kuppens, Van Mechelen, & Rijmen, 2008).

figure 10.6 Appraisals and emotion Suppose you heard someone say that he didn’t think your relationship was working out. What emotions would you experience? It depends on what you’re thinking. Cognitive appraisal theories of emotion explain that appraisals—thoughts about the incoming information—shape subsequent emotional experiences. As shown here, different types of appraisals tend to produce different types of emotions.

There is nothing either good or bad, but thinking makes it so.

—William Shakespeare, Hamlet, Act II, scene ii

Thus, there is a lot of thinking behind emotions. Without thoughts like “I’m to blame” or “Things might improve,” you wouldn’t experience emotions such as guilt or hope.

Despite all this thinking, emotions happen quickly (Barrett, Ochsner, & Gross, 2007). You can experience complex emotional reactions “in the blink of an eye” because your thinking is fast, too; people appraise events automatically, in a fraction of a second (Moors & De Houwer, 2001). If a boyfriend calls to say a relationship isn’t working, multiple thoughts—“He’s a jerk,” “I’m a loser,” “I’ll never have to see him again”—rapidly come to mind.

WHAT DO YOU KNOW?…

Question 5

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
Answers will vary. Here is an example. Motivational significance: Failing an exam is certainly relevant to my goal to do well in school. Motivational congruence: This failure hinders my goal to do well in school. Accountability: The exam was difficult, but I could have studied harder, so I share the blame. Future expectancy: Things can change for the better. Problem-focused coping potential: Next time, I can study more often.

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CULTURAL OPPORTUNITIES

Culturally Specific Emotion

Do people the world over experience the same emotions? Or might people in one culture experience emotions that don’t even exist in another?

Appraisal theories of emotion suggest one answer. As you learned from the main text, appraisal theories explain that the emotions you experience are determined by the meaning you attach to events. Your appraisals—your interpretations of others’ intentions and actions, and your beliefs about your capabilities, individual rights, and social obligations—shape your emotional experiences.

Research in cultural psychology reveals that different cultures teach people different lessons about individual rights and obligations (Markus & Kitayama, 1991). Therefore, people from different cultures may differ in the appraisals they make and the emotions they experience (Figure 10.7). Appraisal theories of emotion, then, suggest that emotional experience may vary across cultures. People might experience emotions that are unique to their cultural setting.

figure 10.7 Culture, appraisal, and emotion

Let’s consider an example from the Hindu culture of northern India (Shweder, 2003; also see Parish, 1991). This culture is “collectivistic” (see Chapter 12). Compared to the culture of the United States, which emphasizes people’s individual rights (and thus is “individualistic”), Hindu culture emphasizes the collective: the family, community, and society as a whole. Individuals who grow up in this culture repeatedly learn about their social obligations. They are taught lessons about how they should act in order to fulfill their duties to society.

Within this particular collectivistic culture, the social obligations of men and women differ. Cultural norms dictate that women should act in a modest, deferential manner. They are expected to be quiet, not to make a show of themselves, and to respect the wishes of others (Shweder, 2003). Thus, individual women who grow up in this Hindu culture believe that it is their personal obligation to uphold this cultural norm.

How does this affect emotions? These culturally grounded beliefs produce an emotion that is relatively unknown in the United States: lajja. Lajja is an emotion that people feel when they are “behaving in a civilized manner and in such a way that the social order and its norms are upheld” (Shweder, 2003, p. 160). Women feel lajja when they are acting in a shy, respectful manner toward others. In other words, rather than feeling bad because they seem shy and are not “standing out from the crowd,” they feel good that their actions are consistent with their obligations to others.

Researchers who study this culture argue that lajja does not correspond directly to any emotion experienced in Western culture (Shweder, 2003). Lajja does not, for example, correspond to “pride.” People feel proud when their personal achievements are outstanding and superior to others. But lajja does not involve any sense of superiority; just the opposite, it is a sense of “fitting in” to a social organization in which others are superior.

If you, the reader, are not from India, you may be thinking that you can’t tell—you can’t intuitively feel—exactly what lajja is like. If so, that’s exactly the point! Because you don’t possess the beliefs and experiences of a citizen of northern India, you don’t have exactly the same emotional experiences.

Lajja This novel, by the Indian author Taslima Nasrin, uses as its title the name of an emotional state that is common in India, but relatively unknown in the United States.

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WHAT DO YOU KNOW?…

Question 6

The following statements are incorrect. Explain why.

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    a. This statement is incorrect because lajja cannot be said to be universal. It is not experienced by individuals in individualistic cultures such as in the United States.
    b. This statement is incorrect because appraisal theories of emotion are particularly well suited to explaining cultural differences in emotional experience. These theories suggest that emotions are shaped by people’s beliefs—beliefs that are shaped, in part, by culture.

Can You Control or Predict Your Emotions?

Preview Questions

Question

What can we do to control our emotions? What shouldn’t we do?

How well can we predict the degree of our happiness if we win a lot of money?

Emotions sometimes seem unmanageable. Tragedies cause grief that can seem over-whelming. Insults can create anger that seems out of control. Can people control these emotional reactions?

CONTROLLING EMOTION BY CHANGING APPRAISALS. Appraisal theories suggest that they can. Because appraisals—people’s thoughts about events—shape emotion, people can control emotions by changing their thinking.

What upcoming event do you have planned? What are your anticipatory appraisals about it?

One way to change your thinking is to alter anticipatory appraisals, which are thoughts that people have prior to the occurrence of an event. If, before a trip to the dentist, you tell yourself, “This visit is going to be terrible!” then your thought is an anticipatory appraisal.

In one experiment on anticipatory appraisals, researchers (Lazarus & Alfert, 1964) manipulated appraisals prior to a film depicting a potentially emotionally arousing event: a ritual surgical procedure conducted on boys in a non-Western, nonindustrialized culture. In one condition, participants were told that the film depicted a positive, joyful cultural experience. In another condition, participants viewed the film with no prior appraisal-related instructions. Physiological measures of emotional arousal taken during the film showed that participants who watched the film with no prior instructions became highly emotionally aroused; for them, the film was disturbing. Participants who first heard the appraisal information were much less emotionally aroused despite seeing exactly the same film (Lazarus & Alfert, 1964; Figure 10.8).

figure 10.8 Anticipatory appraisals When people watched a filmed surgical procedure without prior instructions (No Appraisal condition), they became emotionally aroused when the filmed operation started and remained aroused during the course of the film. But when, in a different experimental condition, people watched the same film after first receiving instructions that altered the way they thought about the depicted events (Appraisal Instructions), the participants were relatively calm, as indicated by their lower level of physiological arousal.

Through anticipatory appraisals, people also can gain control over impulsive emotions, specifically, impulsive desires to engage in a behavior that they are supposed to avoid. In research on delay of gratification (Chapter 13), children are asked not to eat a food treat that’s set before them, such as a marshmallow. Most kids can’t avoid it; they eat the treat even when instructed not to. However, children who are taught anticipatory appraisals—for example, to think of the marshmallow as a ball they can play with rather than a food—are able to refrain from eating it (Mischel, 1974). The anticipatory appraisals directly reduce children’s level of impulsive emotional arousal (Metcalfe & Mischel, 1999).

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SUPPRESSING SIGNS OF EMOTION. Sometimes it’s too late for anticipatory appraisals. You’re already emotional: angry, sad, fearful, disgusted. What can you do if you want to hide these emotions from others—to remain “cool as a cucumber” or to “keep a stiff upper lip”?

If you’re already emotionally aroused and don’t want it to show, you need to suppress your emotion. Emotion suppression is any conscious, intentional effort to prevent yourself from showing any visible sign of emotional arousal (Gross, 1998). If you are upset but try not to mention your feelings to others or let them show on your face, then you are engaged in emotion suppression.

A primary question about emotion suppression is its effects: Does suppressing an emotion reduce a person’s emotional arousal? Or, does trying to appear calm “backfire,” intensifying the emotional state instead? To find out, a researcher gave different instructions to three groups of participants prior to their viewing an emotionally stressful film (it depicted the medical amputation of a limb). In one condition, participants received anticipatory appraisal instructions similar to those in research discussed above; they were asked to appraise the film in a scientific manner, remaining emotionally detached while focusing on technical details of the surgery. In a second condition, participants received thought-suppression instructions; they were told that if they felt emotionally upset during the film, they should “try not to let those feelings show…. Try to behave in such a way that a person watching you would not know you were feeling anything” (Gross, 1998, pp. 227–228). Finally, a control group was provided neither instruction. The dependent variables included physiological measures of emotional arousal (heart rate, autonomic nervous system activity) during the film.

The power of anticipatory appraisals In real life, amputations are horrifying. But in comedies, people may react to them with laughter. How can that be? The context—the comedic film in which the amputation occurs—influences anticipatory appraisals, the thoughts people have just prior to an event. Appraisals, in turn, shape emotional reactions. In this image from Monty Python and the Holy Grail, King Arthur becomes annoyed with the Black Knight, who tries to continue the battle even after being disarmed.

The two strategies for controlling emotion—anticipatory appraisal and suppression—had different effects. Anticipatory appraisal worked. People who focused on the film’s technical details were less aroused than others. Thought suppression backfired, at least when it came to physiological arousal. People who tried to suppress outer signs of emotion were more aroused than participants in the other two groups (Gross, 1998). Subsequent studies confirm these results; efforts at suppressing emotion often increase, rather than decrease, emotional arousal (Roberts, Levenson, & Gross, 2008).

Other research links emotion suppression to a behavior many of us try to avoid: overeating (Butler, Young, & Randall, 2010). Every day for a week, people in heterosexual relationships indicated whether they (1) kept their emotions to themselves, rather than revealing them to their partner, and (2) ate more, less, or the same as usual amount that day. Among women who were overweight, but not among those who were underweight, thought suppression predicted overeating; on days when they suppressed their emotions, overweight women ate more than usual. Suppressing signs of emotion may have increased women’s negative emotional experience and prompted them to eat more as a way of coping with their negative feelings.

Have your efforts to suppress an emotion ever had these kinds of ironic effects?

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PREDICTING YOUR EMOTIONS. Controlling emotions, as you’ve just seen, is difficult. Once an emotion starts up, efforts to suppress it can backfire. Let’s now consider something that seems like it should be easier: not controlling, but merely predicting your own emotional state.

How do you predict you would feel if you lost weight, started a new relationship, or won a lot of money? Or if you gained weight, experienced a breakup, or lost a lot of money? People usually predict that such events will have a big impact on their emotional life—but their predictions commonly are wrong. When predicting emotions, people make a systematic error: They overestimate the impact of life events on emotions. Good and bad events usually have less effect than people expect. In general, people often are poor at affective forecasting, that is, predicting the degree, and duration, of their emotional (or “affective”) reactions to events (Wilson & Gilbert, 2003).

In one study (Wilson et al., 2000; Study 3), psychologists asked college football fans how happy they would be in the days following a big game if their team won. For each of a few days following the game (which the team did, in fact, win), these same participants completed a survey indicating how happy they actually were feeling. Fans overestimated the emotional impact of the win. The good news of the team’s victory had less strong and less long-lasting effects on emotion than fans had predicted.

Enjoy the win while you can Research shows that the impact of positive events on emotions does not last as long as people expect.

Overestimation is common. When predicting the effects of events—electoral outcomes, results of medical tests, interactions with friends and romantic partners, increases in personal wealth—on their emotions, people commonly overestimate (Kahneman et al., 2006; Wilson & Gilbert, 2003). They anticipate that bad events will be emotionally worse and good events more emotionally uplifting than they actually turn out to be (Figure 10.9).

figure 10.9 Predicted and experienced emotional intensity People often expect that life events—good or bad—will have a big, long-lasting effect on their emotional life. They often are wrong. The emotional impact of events is frequently smaller and briefer than expected.

These findings seem disheartening, implying that you can’t do much to change your emotions. You might predict that you’ll be happier if you break up with your current dating partner, transfer to a new school, or get a higher-paying job. But your prediction could be wrong. Some psychologists have suggested that people’s sense of well-being—their overall happiness or unhappiness with their life—can’t be changed. Your level of happiness, they suggest, is a stable personality trait; if something good happens in your life, you might feel better for a day or two, but then you quickly return to your typical emotional level (Lykken & Tellegen, 1996). Recent results, however, have shed new light on the question of life events and happiness (see This Just In).

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WHAT DO YOU KNOW?…

Question 7

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THIS JUST IN

Making Yourself Happier

Can you make yourself happier? Many psychologists had thought the answer was no. They reached this conclusion primarily due to results from studies of twins.

Identical twins’ reports of how happy they are with their lives are often quite similar; if one twin is happy (or unhappy), the other tends to be happy (or unhappy), too. Identical twins are more similar in their level of happiness than are nonidentical siblings, including fraternal twins—which means that genes contribute to individual differences in happiness (Lykken & Tellegen, 1996). But to what extent? Some psychologists have believed that the contribution of genes is so big that people cannot do anything to change their typical level of happiness: “Trying to be happier is as futile as trying to be taller” (Lykken & Tellegen, 1996, p. 189).

But eventually more data arrived, and conclusions changed. A remarkably largescale study has shown that levels of happiness can, in fact, change, despite the influence of genetics (Headey, Muffels, & Wagner, 2010). Researchers in Germany studied more than 60,000 people, ranging from young adults in their 20s to older adults in their 60s. They studied them annually across a substantial time period, 1984 to 2008. The key measure was happiness, or overall satisfaction, with one’s life, measured on an 11-point self-report scale (ranging from “totally dissatisfied” to “totally satisfied”).

This exceptionally large set of data produced two keys facts contradicting the view that happiness is determined entirely by genetics:

Volunteering helps everyone Engaging in altruistic volunteer activities not only helps others, it also increases the happiness of the volunteers. The volunteer, and the soon-to-be new homeowners (in green shirts), are participating in a homebuilding event in Oregon organized by Habitat for Humanity and the NBA’s Portland Trailblazers.
  • Change across time: Many people’s level of happiness with their lives changed substantially during the course of the study. Between 1989 and 2004, a large number of people (38.1% of the overall sample) had experienced substantial changes in their level of life satisfaction (Figure 10.10). The idea that genetic factors produce a stable, life-long level of happiness was blatantly contradicted.

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    Social factors promote happiness: A variety of life changes were found to promote happiness (Headey et al., 2010). One was the setting of goals for altruistic behavior, that is, activities that help others rather than merely benefiting oneself. People who committed themselves to altruistic life goals were found to experience higher levels of happiness with their lives; people whose primary goal was to acquire more material goods, by contrast, became less happy. A second life change affecting happiness was exercise. People who exercised frequently reported higher satisfaction with life.

figure 10.10 Change in life satisfaction To find out if people’s satisfaction with life is stable or changes over time, researchers measured life satisfaction over a 20-year period starting in the mid-1980s and at 5-year intervals (Headey, Muffels, & Wagner 2010). At each time point, they determined each person’s life satisfaction percentile, that is, his or her standing compared to others (the average person is at the 50th percentile). The graph shows the percentage of people whose percentile scores changed by 25%, 33.3%, and 50% over time. As you can see, there was a lot of change!

So, there’s some good news for those of you looking to make your life even happier.

WHAT DO YOU KNOW?…

Question 8

Which of the following statements are true about happiness?

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  • E2MkZ7Xbr5SPxaj7vDjuw/10nNQNZBNkMHHNhObAN6zu1jjGCAlaFFqJbIpV7+3MsBwncA2G/F8PQEd4+tB1kV6uv0zDwRCACU1zulzNXPYXd/KCYedreYO0YEHQJQ1E7+Ftx9xymgnjkt11RT3nYoW/Ol7+dfZeXK9ZzcKC5gXktMze
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