| To be a more active listener, try these strategies: | ||
 Concentrate on important aspects of encounters, and control factors that impede your attention. |  Communicate your understanding to others in competent and timely ways by providing polite, obvious, appropriate, clear, and quick feedback. | |
 Improve your recall abilities by using mnemonics or linking new information to other senses, visuals, or features. |  Develop an awareness of your primary listening functions in various situations. |  Practice shifting your listening style quickly, depending on the demands of the encounter. |
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