1. During which stage of the listening process do you compare new information against your existing knowledge?

2. If your sister is giving you detailed directions to her new apartment during a phone call, you are listening to _____.

3. During which of the following activities are you mostly likely to mishear messages?

4. Which of the following types of listeners view listening as an opportunity to establish bonds between themselves and others?

5. Though possibly caused by stress, people who use _____ may think less favorably about themselves and experience lower marital satisfaction.