Table A.2 Secondary Questions
Behavior	Definition	Example
Clarification	Directly requests more information about a response	“Could you tell me a little more about the reasons you chose to join the military after high school?”
Elaboration	Directly requests an extension of a response	“Are there any other specific features that you consider important in your search for a new house?”
Paraphrasing	Puts the response in the questioner’s language in an attempt to establish understanding	“So, you’re saying that the type of people you work with is more important to you than location?”
Encouragement	Uses brief sounds and phrases that indicate attentiveness to and interest in what the respondent is saying	“Uh-huh,” “I see,” “That’s interesting,” “Good,” “Yes, I understand.”
Summarizing	Summarizes several previous responses and seeks confirmation of the correctness of the summary	“Let’s see if I’ve got it: your ideal job involves an appreciative boss, supportive colleagues, interesting work, and a location in a large metropolitan area?”
Clearinghouse	Asks if you have elicited all the important or available information	“Have I asked everything that I should have asked?”