Table 1.1 Communication Characteristics: Anatomy of a Coffee Sale

Table 1.1 Communication Characteristics: Anatomy of a Coffee Sale
The simple coffee sale in New York City described in the text is clearly communicative because it has all six defining characteristics.
Characteristic	Behavior
Communication is symbolic.	Both parties understand the meaning of “regular.” Both parties understand the smile and nod greeting.
Communication requires a shared code.	Both parties speak English.
Communication is linked to culture.	Both parties are New Yorkers.
Communication can be unintentional.	The customer uses gestures and facial expressions.
Communication occurs through various channels.	The woman uses both words and gestures; they are not ambiguous to the street vendor.
Communication is transactional.	The woman understands the message she is giving, and the vendor understands the message he is receiving.