Table 7.1 Family Communication Qualities
Communication Standard Examples
Openness
  • Being able to talk when something is wrong
  • Talking about sensitive issues like sex or drugs
  • Sharing feelings
Structural stability
  • Having at least one person in the family whom everyone listens to and obeys
  • Dealing with emotional issues only when everyone can handle them
Affection
  • Being loving and affectionate with one another
  • Saying affectionate things like “I love you”
Emotional and instrumental support
  • Helping each other
  • Being able to count on each other
  • Knowing support will be there
Mind reading
  • Knowing what’s going on with each other without asking
  • Understanding how the other feels without discussing it
Politeness
  • Never being rude or inconsiderate
  • Not talking back
Discipline
  • Having clear rules for family members
  • Knowing that there are consequences for breaking family rules
Humor or sarcasm
  • Being able to tease other family members
  • Poking fun at each other
Regular routine interaction
  • Meeting regularly to discuss things
  • Setting aside time to communicate
Avoidance
  • Avoiding topics that are too personal
  • Agreeing to skirt issues that are painful

Dr. John Caughlin at the University of Illinois conducted three studies of 1,023 undergraduate students and found that people generally agree that these ten qualities constitute “excellent family communication” (2003).