1. Ethnocentrism is behavior toward a person or group based solely on their membership in a particular group, class, or category

2. Collectivistic cultures often use hyperbolic language while individualistic cultures often use more understated language

3. Our worldview informs our intercultural communication

4. Our comfort/discomfort with the unknown doesn’t vary much across cultural boundaries

5. Mindfulness involves cultural sensitivity, which can promote more effective intercultural communication

6. Adapting and adjusting your language and nonverbal behaviors is known as behavioral affirmation

7. Cultural variations play out along a continuum and are not absolute

8. Overaccommodation to another culture can lead to ineffective communication

9. Individuals from high-context cultures pay more attention to verbal cues than nonverbal cues

10. In India, class status is far more stratified than in the United States and indicates greater power distance

1. Which of the following is NOT suggested as a skill that can help promote effective and appropriate intercultural communication?

2. Jennifer and her roommate are from two different cultures. Jennifer believes her roommate is lazy and unable to complete tasks in a timely manner. She begins to give her roommate tasks around the apartment that require minimum effort. When her roommate, in turn, fails to put in a great deal of effort in any tasks she is given, Jennifer confirms to herself, "See? I knew she wouldn't try very hard." This is an example of what the textbook refers to as ______________.

3. In __________ cultures, individuals perceive themselves primarily as members of a group and communicate from that perspective.

4. Changing _____ is often a focus in intercultural training about effective and appropriate intercultural communication.

5. _____________ cultures tend to place value on assertiveness, achievement, ambition, and competitiveness; _________ cultures tend to value nurturance, relationships, and quality of life.

6. ___________ contends we have a personal identity as well as a social identity, the part of your self-concept that comes from your group memberships.

7. __________ focuses on the ways in which communication within and between groups affects relationships.

8. Communication is considered ________ when the differences between communicators are so substantial that they can potentially create different interpretations and expectations.

9. Jack finds himself paying close attention to the meanings of nonverbal cues in intercultural interactions. He listens to tone of voice, notices time usage, searches for meaning in the relationship, and makes decisions about communication based on the situation at hand. He most likely comes from a _____ context culture.

10. Many collectivist cultures often use _____, vivid, colorful language with great emotional intensity.