1. Hearing and listening are essentially the same thing

2. Multitasking is useful in the listening process

3. Appreciative listening is simply enjoying some form of listening activity

4. Questioning is considered to be an important aid to effective informational listening

5. Listening involves a sequence of three steps

6. Active listeners are considered by others to be more competent communicators overall

7. Deaf individuals cannot engage in listening

8. In many cultures, talking is valued more than listening

9. Context should inform our listening behaviors

10. Technology use can increase levels of pseudolistening

1. _____________ a message involves generating feedback and letting others know that you have received and understood their message.

2. You find yourself in a bind. You went to your sociology class to turn in your paper, but you still need to do a final review for the Spanish test in your next class. Ultimately, you end up making eye contact and nodding your head while your sociology professor lectures, but instead of listening, you're reviewing Spanish vocabulary words in your head. We would characterize your listening behavior as _________.

3. __________ must have information and instructions repeated to them and may misinterpret or ignore messages.

4. Selective listening occurs when we ___________.

5. _________ listeners are critical listeners who carefully evaluate what they hear.

6. Which of the following is NOT a barrier to listening?

7. The state of uneasiness, anxiety, fear, or dread associated with a listening opportunity is referred to as _________.

8. _______ is the part of this listening process in which we decide to focus attention on particular messages.

9. People-oriented listeners _________.

10. _______ is the act of restating a message to the speaker to ensure that it was understood as intended.