The Writer’s Role: Problem Solver

PURPOSE To identify or define a problem To explain the significance of a problem To propose solutions
READERS Expect information, ideas, and insights to be presented fairly Expect a clear explanation of a proposed solution
SOURCES Published information (such as studies, reports, blogs, the Web, and news media), personal experience, and field research (including interviews, observation, surveys, and correspondence) help writers define and learn about previous attempts to solve problems.
CONTEXT Writers consider what readers are likely to know, assume, and value, and they focus on what readers want or need to understand about the problem. Illustrations — such as charts, tables, graphs, and images — can improve readers’ understanding.