SPEAKER’S REFERENCE

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SPEAKER’S REFERENCE

PUBLIC SPEAKING BASICS

CHAPTER 3 Managing Speech Anxiety

Understand What Makes Us Anxious about Public Speaking

Pinpoint the Onset of Your Anxiety and Plan to Overcome It

Use Proven Strategies to Build Your Confidence

Use Visualization and Relaxation Techniques to Control Anxiety

Enjoy the Occasion

CHAPTER 4 Listeners and Speakers

Recognize the Importance of Listening

Understand the Difference between Hearing and Listening

Recognize That We Listen Selectively

Strive for the Open Exchange of Ideas

Anticipate Common Obstacles to Listening

Don’t judge the speaker on the basis of his or her accent, appearance, or demeanor. (p. 56)

Practice Active Listening Strategies

Evaluate Evidence and Reasoning

Offer Constructive and Compassionate Feedback

CHAPTER 5 Ethical Public Speaking

Take Responsibility for Your Words

Demonstrate Competence and Character

Respect Your Listeners’ Values

Be Aware of Different Ethical Perspectives

Contribute to Positive Public Discourse

Use Your Rights of Free Speech Responsibly

Avoid Hate Speech in Any Form

Observe the Ground Rules for Ethical Speaking

Avoid Plagiarism

Understand the Rules of Fair Use and Copyright

KEY TERMS

Chapter 3

image public speaking anxiety (PSA)

pre-preparation anxiety

preparation anxiety

pre-performance anxiety

anxiety stop-time

performance anxiety

trait anxiety

visualization

“fight or flight response”

Chapter 4

active listening

hearing/listening

selective perception

dialogic communication

listening distraction

defensive listening

critical thinking

valid generalization

overgeneralization

Chapter 5

responsibility

ethics

communication ethics

ethos

image source credibility

values

ethical theory

consequentialist ethics

rules-based ethics

virtue ethics

public discourse

invective

conversation stopper

“rules of engagement”

First Amendment

free speech

“fighting words”

slander

reckless disregard for the truth

hate speech

ethnocentrism

stereotypes

speech codes

dignity

integrity

trustworthiness

respect

heckler’s veto

responsibility

fairness

image civic-minded

image plagiarism

direct quotation

image paraphrase

image summary

copyright

public domain

intellectual property

fair use