For Exercises 3–5, assume that the ANOVA assumptions are met and perform the appropriate analysis of variance using .

Question 12.144

customersatisfy

4. Customer Satisfaction. The district sales manager of a local chain store wants to determine whether significant differences exist in the mean customer satisfaction among the four franchise stores in her district. Customer satisfaction data were gathered over seven days at each of the four stores. The resulting data are summarized in Table 13.

Table 12.58: TABLE 13 Customer satisfaction in four stores
Store A Store B Store C Store D
50 60 25 75
40 45 30 60
60 70 50 80
60 70 30 90
50 60 40 70
45 65 25 85
55 70 45 95