Communicating across Cultures

• Recognize what you consider “normal.” Examine your own customary behaviors and assumptions, and think about how they may affect what you think and say (and write). (20a)
• Listen closely to someone from another culture, and ask for clarification if necessary. Carefully define your terms. (20b)
• Think about your audience’s expectations. How much authority should you have? What kind of evidence will count most with your audience? (20c)
• Organize your writing with your audience’s expectations in mind. If in doubt, use formal style. (20c)