Detecting Emotion in Others
10-14 How do we communicate nonverbally?
A silent language of emotion Hindu classic dance uses the face and body to effectively convey 10 different emotions (Hejmadi et al., 2000).
© Ruby/Alamy
To Westerners, a firm handshake conveys an outgoing, expressive personality (Chaplin et al., 2000). A gaze communicates intimacy, while darting eyes signal anxiety (Kleinke, 1986; Perkins et al., 2012). When two people are passionately in love, they typically spend time—quite a bit of time—gazing into each other’s eyes (Bolmont et al., 2014; Rubin, 1970). Would such gazes stir these feelings between strangers? To find out, researchers have asked unacquainted (and presumed heterosexual) male-female pairs to gaze intently for 2 minutes either at each other’s hands or into each other’s eyes. After separating, the eye gazers reported feeling a tingle of attraction and affection (Kellerman et al., 1989).
Most of us read nonverbal cues well. Shown 10 seconds of video from the end of a speed-dating interaction, people can often detect whether one person is attracted to the other (Place et al., 2009). We are adept at detecting a subtle smile (Maher et al., 2014). We also excel at detecting nonverbal threat. We readily sense subliminally presented negative words, such as snake or bomb (Dijksterhuis & Aarts, 2003). In a crowd, angry faces will “pop out” (Hansen & Hansen, 1988; Pinkham et al., 2010). Signs of status are also easy to spot. When shown someone with arms raised, chest expanded, and a slight smile, people—from Canadian undergraduates to Fijian villagers—perceive that person as experiencing pride and having high status (Tracy et al., 2013).
Experience can sensitize us to particular emotions, as shown by experiments using a series of faces (like those in FIGURE 10.14) that morph from anger to fear (or sadness). Viewing such faces, physically abused children are much quicker than other children to spot the signals of anger. Shown a face that is 50 percent fear and 50 percent anger, those with a history of being abused are more likely to perceive anger than fear. Their perceptions become sensitively attuned to glimmers of danger that nonabused children miss.
Figure 10.14: FIGURE 10.14 Experience influences how we perceive emotions Viewing the morphed middle face, evenly mixing anger with fear, physically abused children were more likely than nonabused children to perceive the face as angry (Pollak & Kistler, 2002; Pollak & Tolley-Schell, 2003).
Paul Ekman, Ph.D./Paul Ekman Group, LLC.
Figure 10.15: FIGURE 10.15 Which of researcher Paul Ekman’s smiles is feigned, which natural? The smile on the right engages the facial muscles of a natural smile.
Paul Ekman, Ph.D./Paul Ekman Group, LLC.
Hard-to-control facial muscles may reveal signs of emotions, even ones you are trying to conceal. Lifting just the inner part of your eyebrows, which few people do consciously, reveals distress or worry. Eyebrows raised and pulled together signal fear. Activated muscles under the eyes and raised cheeks suggest a natural smile. A feigned smile, such as one we make for a photographer, is often frozen in place for several seconds, then suddenly switched off (FIGURE 10.15). Genuine happy smiles tend to be briefer and to fade less abruptly (Bugental, 1986).
Our brain is an amazing detector of subtle expressions. When researchers filmed teachers talking to unseen schoolchildren, a mere 10-second clip of the teacher’s voice or face provided enough clues for both young and old viewers to determine whether the teacher liked and admired a child (Babad et al., 1991). In other experiments, even glimpsing a face for one-tenth of a second enabled viewers to judge people’s attractiveness or trustworthiness or to rate politicians’ competence and predict their voter support (Willis & Todorov, 2006). “First impressions … occur with astonishing speed,” note Christopher Olivola and Alexander Todorov (2010).
Despite our brain’s emotion-detecting skill, we find it difficult to detect deceiving expressions (Porter & ten Brinke, 2008). The behavioral differences between liars and truth tellers are too minute for most people to detect (Hartwig & Bond, 2011). In one digest of many studies, people were just 54 percent accurate in discerning truth from lies—barely better than a coin toss (Bond & DePaulo, 2006). Moreover, the available research indicates that virtually no one—save perhaps police professionals in high-stakes situations—beats chance by much (Bond & DePaulo, 2008; O’Sullivan et al., 2009).
Some of us are, however, more sensitive than others to physical cues to various emotions. In one study, hundreds of people were asked to name the emotion displayed in brief film clips. The clips showed portions of a person’s emotionally expressive face or body, sometimes accompanied by a garbled voice (Rosenthal et al., 1979). For example, after a 2-second scene revealing only the face of an upset woman, the researchers would ask whether the woman was criticizing someone for being late or was talking about her divorce. Given such “thin slices,” some people were much better emotion detectors than others. Introverts tend to excel at reading others’ emotions, while extraverts are generally easier to read (Ambady et al., 1995).
Gestures, facial expressions, and voice tones, which are absent in written communication, convey important information. The difference was clear in one study. In one group, participants heard 30-second recordings of people describing their marital separations. In the other group, participants read a script of the recording. Those who heard the recording were better able to predict people’s current and future adjustment (Mason et al., 2010).
The absence of expressive emotion can make for ambiguous emotion in electronic communications. To partly remedy that, we sometimes embed cues to emotion (LOL!) in our messages. Without the vocal nuances that signal whether our statement is serious, kidding, or sarcastic, we are in danger of what developmental psychologist Jean Piaget called egocentrism, by failing to perceive how others interpret our “just kidding” message (Kruger et al., 2005).
Gender and Emotion
10-15 Do the genders differ in their ability to communicate nonverbally?
David Sipress
Figure 10.16: FIGURE 10.16 Male or female? Researchers manipulated a gender-neutral face. People were more likely to see it as a male when it wore an angry expression, and as a female when it wore a smile (Becker et al., 2007).
©APA/Vaughn Becker
Do women have greater sensitivity than men to nonverbal cues, as so many believe? After analyzing 125 studies, Judith Hall (1984, 1987) concluded that women generally do surpass men at reading people’s emotional cues when given thin slices of behavior. The female advantage emerges early in development. Female infants, children, and adolescents have outperformed males in many studies (McClure, 2000).
Women’s nonverbal sensitivity helps explain their greater emotional literacy. When invited to describe how they would feel in certain situations, men described simpler emotional reactions (Barrett et al., 2000). You might like to try this yourself: Ask some people how they might feel when saying good-bye to friends after graduation. Research suggests men are more likely to say, simply, “I’ll feel bad,” and women to express more complex emotions: “It will be bittersweet; I’ll feel both happy and sad.”
Women’s skill at decoding others’ emotions may also contribute to their greater emotional responsiveness and expressiveness (Fischer & LaFrance, 2015; Vigil, 2009). In studies of 23,000 people from 26 cultures, women more than men reported themselves open to feelings (Costa et al., 2001). Children show the same gender difference: Girls express stronger emotions than boys do (Chaplin & Aldao, 2013). That helps explain the extremely strong perception that emotionality is “more true of women”—a perception expressed by nearly 100 percent of 18- to 29-year-old Americans (Newport, 2001).
One exception: Quickly—imagine an angry face. What gender is the person? If you’re like 3 in 4 Arizona State University students, you imagined a male (Becker et al., 2007). And when a gender-neutral face was made to look angry, most people perceived it as male. If the face was smiling, they were more likely to perceive it as female (FIGURE 10.16). Anger strikes most people as a more masculine emotion.
The perception of women’s emotionality also feeds—and is fed by—people’s attributing women’s emotionality to their disposition and men’s to their circumstances: “She’s emotional. He’s having a bad day” (Barrett & Bliss-Moreau, 2009). Many factors influence our attributions, including cultural norms (Mason & Morris, 2010). Nevertheless, there are some gender differences in descriptions of emotional experiences. When surveyed, women are far more likely than men to describe themselves as empathic. If you have empathy, you identify with others and imagine what it must be like to walk in their shoes. You rejoice with those who rejoice and weep with those who weep. Fiction readers, who immerse themselves in the lives of their favorite characters, report higher empathy levels and indeed are more often women (Mar et al., 2009; Tepper, 2000). Physiological measures, such as heart rate while seeing another’s distress, confirm the empathic gender gap, though a smaller one than indicated in survey self-reports (Eisenberg & Lennon, 1983; Rueckert et al., 2010).
Females are also more likely to express empathy—to cry and to report distress when observing someone in distress. As FIGURE 10.17 shows, this gender difference was clear in videotapes of male and female students watching film clips that were sad (children with a dying parent), happy (slapstick comedy), or frightening (a man nearly falling off the ledge of a tall building) (Kring & Gordon, 1998). Women also tend to experience emotional events, such as viewing pictures of mutilation, more deeply and with more brain activation in areas sensitive to emotion. And they remember the scenes better three weeks later (Canli et al., 2002).
Figure 10.17: FIGURE 10.17 Gender and expressiveness Male and female film viewers did not differ dramatically in self-reported emotions or physiological responses. But the women’s faces showed much more emotion. (Data from Kring & Gordon, 1998.)
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(Women/Men) report experiencing emotions more deeply, and they tend to be more adept at reading nonverbal behavior.
Culture and Emotion
10-16 Do gestures and facial expressions mean the same thing in all cultures?
The meaning of gestures varies from culture to culture. U.S. President Richard Nixon learned this after making the North American “A-OK” sign before a welcoming crowd of Brazilians, not realizing it was a crude insult in that country. The importance of cultural definitions of gestures was again demonstrated in 1968, when North Korea publicized photos of supposedly happy officers from a captured U.S. Navy spy ship. In the photo, three men had raised their middle finger, telling their captors it was a “Hawaiian good luck sign” (Fleming & Scott, 1991).
Do facial expressions also have different meanings in different cultures? To find out, two investigative teams showed photographs of various facial expressions to people in different parts of the world and asked them to guess the emotion (Ekman et al., 1975, 1987, 1994; Izard, 1977, 1994). You can try this matching task yourself by pairing the six emotions with the six faces in FIGURE 10.18.
Figure 10.18: FIGURE 10.18 Culture-specific or culturally universal expressions? As people of differing cultures and races, do our faces speak differing languages? Which face expresses disgust? Anger? Fear? Happiness? Sadness? Surprise? (From Matsumoto & Ekman, 1989.) See answers here.
Ekman & Matsumoto, Japanese and Caucasian Facial Expressions of Emotions
Regardless of your cultural background, you probably did pretty well. A smile’s a smile the world around. Ditto for sadness, and to a lesser extent the other basic expressions (Jack et al., 2012). There is no culture where people frown when they are happy.
Facial expressions do convey some nonverbal accents that provide clues to one’s culture (Marsh et al., 2003). Thus, data from 182 studies have shown slightly enhanced accuracy when people judged emotions from their own culture (Elfenbein & Ambady, 2002, 2003a, b). Still, the telltale signs of emotion generally cross cultures. The world over, children cry when distressed, shake their heads when defiant, and smile when they are happy. So, too, with blind children who have never seen a face (Eibl-Eibesfeldt, 1971). People blind from birth spontaneously exhibit the common facial expressions associated with such emotions as joy, sadness, fear, and anger (Galati et al., 1997).
Universal emotions No matter where on Earth you live, you have no trouble knowing which photo depicts English soccer player Michael Owen and his fans feeling distraught (after missing a goal) and triumphant (after scoring it).
Tom Purslow/Manchester United/Getty Images
Musical expressions of emotion also cross cultures. Happy and sad music feel happy and sad around the world. Whether you live in an African village or a European city, fast-paced music seems happy, and slow-paced music seems sad (Fritz et al., 2009).
Do these shared emotional categories reflect shared cultural experiences, such as movies and TV broadcasts seen around the world? Apparently not. Paul Ekman and his team asked isolated people in New Guinea to respond to such statements as, “Pretend your child has died.” When North American collegians viewed the recorded responses, they easily read the New Guineans’ facial reactions.
“For news of the heart, ask the face.”
So we can say that facial muscles speak a universal language. This discovery would not have surprised Charles Darwin (1809–1882), who argued that in prehistoric times, before our ancestors communicated in words, they communicated threats, greetings, and submission with facial expressions. Their shared expressions helped them survive (Hess & Thibault, 2009). In confrontations, for example, a human sneer retains elements of an animal baring its teeth in a snarl. Emotional expressions may enhance our survival in other ways, too. Surprise raises the eyebrows and widens the eyes, enabling us to take in more information. Disgust wrinkles the nose, closing it from foul odors.
Smiles are social as well as emotional events. Euphoric Olympic gold-medal winners typically don’t smile when they are awaiting their ceremony. But they wear broad grins when interacting with officials and facing the crowd and cameras (Fernández-Dols & Ruiz-Belda, 1995).
For a 4-minute demonstration of our universal facial language, see LaunchPad’s Video: Emotions and Facial Expression, below.
Although we share a universal facial language, it has been adaptive for us to interpret faces in particular contexts (FIGURE 10.19). People judge an angry face set in a frightening situation as afraid. They judge a fearful face set in a painful situation as pained (Carroll & Russell, 1996). Movie directors harness this phenomenon by creating scenes and soundtracks that amplify our perceptions of particular emotions.
Figure 10.19: FIGURE 10.19 We read faces in context Whether we perceive the man in the top row as disgusted or angry depends on which body his face appears on (Aviezer et al., 2008). In the second row, tears on a face make its expression seem sadder (Provine et al., 2009).
R.R. Provine. Emotional tears and NGF: A biographical appreciation and research beginning. Archives Italiennes de Biologie, 149, 271–276.
While weightless, astronauts’ internal bodily fluids move toward their upper body and their faces become puffy. This makes nonverbal communication more difficult, especially among multinational crews (Gelman, 1989).
Although cultures share a universal facial language for some basic emotions, they differ in how much emotion they express. Those that encourage individuality, as in Western Europe, Australia, New Zealand, and North America, display mostly visible emotions (van Hemert et al., 2007). Those that encourage people to adjust to others, as in China, tend to have less visible displays of personal emotions (Matsumoto et al., 2009b; Tsai et al., 2007). In Japan, people infer emotion more from the surrounding context. Moreover, the mouth, which is so expressive in North Americans, conveys less emotion than do the telltale eyes (Masuda et al., 2008; Yuki et al., 2007).
Cultural differences also exist within nations. The Irish and their Irish-American descendants have tended to be more expressive than the Scandinavians and their Scandinavian-American descendants (Tsai & Chentsova-Dutton, 2003). And that reminds us of a familiar lesson: Like most psychological events, emotion is best understood not only as a biological and cognitive phenomenon, but also as a social-cultural phenomenon.
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The Effects of Facial Expressions
10-17 How do our facial expressions influence our feelings?
As William James (1890) struggled with feelings of depression and grief, he came to believe that we can control emotions by going “through the outward movements” of any emotion we want to experience. “To feel cheerful,” he advised, “sit up cheerfully, look around cheerfully, and act as if cheerfulness were already there.”
“Whenever I feel afraid
I hold my head erect
And whistle a happy tune.”
Richard Rodgers and Oscar Hammerstein, The King and I, 1958
Studies of emotional effects of facial expressions reveal precisely what James might have predicted. Expressions not only communicate emotion, they also amplify and regulate it. In The Expression of the Emotions in Man and Animals, Charles Darwin (1872) contended that “the free expression by outward signs of an emotion intensifies it… . He who gives way to violent gestures will increase his rage.”
Want to test Darwin’s hypothesis? Try this: Fake a big grin. Now scowl. Can you feel the “smile therapy” difference? Participants in dozens of experiments have felt a difference. James Laird and his colleagues (1974, 1984, 1989, 2014) subtly induced students to make a frowning expression by asking them to “contract these muscles” and “pull your brows together” (supposedly to help the researchers attach facial electrodes). The results? The students reported feeling a little angry, as do people who are facing the Sun (squinting activates the frowning muscles) (Marzoli, et al., 2013). So, too, for other basic emotions. For example, people reported feeling more fear than anger, disgust, or sadness when made to construct a fearful expression: “Raise your eyebrows. And open your eyes wide. Move your whole head back, so that your chin is tucked in a little bit, and let your mouth relax and hang open a little” (Duclos et al., 1989).
facial feedback effect the tendency of facial muscle states to trigger corresponding feelings such as fear, anger, or happiness.
This facial feedback effect has been found many times, in many places, for many basic emotions (FIGURE 10.20 below). Just activating one of the smiling muscles by holding a pen in the teeth (rather than gently in the mouth, which produces a neutral expression) makes stressful situations less upsetting (Kraft & Pressman, 2012). A heartier smile—made not just with the mouth but with raised cheeks that crinkle the eyes—enhances positive feelings even more when you are reacting to something pleasant or funny (Soussignan, 2001). Smile warmly on the outside and you feel better on the inside. We smile when we are happy, and we become happier when we smile. Scowl and the whole world seems to scowl back.
A request from your authors: Smile often as you read this book.
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Figure 10.20: FIGURE 10.20 How to make people smile without telling them to smile Do as Kazuo Mori and Hideko Mori (2009) did with students in Japan: Attach rubber bands to the sides of the face with adhesive bandages, and then run them either over the head or under the chin. (1) Based on the facial feedback effect, how might students report feeling when the rubber bands raise their cheeks as though in a smile? (2) How might students report feeling when the rubber bands pull their cheeks downward? (ANSWERS)
So your face is more than a billboard that displays your feelings; it also feeds your feelings. No wonder some depressed patients reportedly felt better after Botox injections paralyzed their frowning muscles (Wollmer et al., 2012). Four months after treatment, they continued to report lower depression levels. Follow-up studies have found that Botox paralysis of the frowning muscles slowed people’s reading of sadness- or anger-related sentences, and it slowed activity in emotion-related brain circuits (Havas et al., 2010; Hennenlotter et al., 2008).
behavior feedback effect the tendency of behavior to influence our own and others’ thoughts, feelings, and actions.
With studies of bodily posture and vocal expressions, researchers have observed a broader behavior feedback effect (Flack, 2006; Snodgrass et al., 1986). You can duplicate the participants’ experience: Walk for a few minutes with short, shuffling steps, keeping your eyes downcast. Now walk around taking long strides, with your arms swinging and your eyes looking straight ahead. Can you feel your mood shift? Going through the motions awakens the emotions.
Likewise, people perceive ambiguous behaviors differently depending on which finger they move up and down while reading a story. (This was said to be a study of the effect of using finger muscles “located near the reading muscles on the motor cortex.”) If participants read the story while moving an extended middle finger, the story behaviors seemed more hostile. If read with a thumb up, they seemed more positive. Hostile gestures prime hostile perceptions (Chandler & Schwarz, 2009; Goldin-Meadow & Beilock, 2010).
You can use your understanding of feedback effects to become more empathic: Let your own face mimic another person’s expression. Acting as another acts helps us feel what another feels (Vaughn & Lanzetta, 1981). Losing this ability to mimic others can leave us struggling to make emotional connections, as one social worker with Moebius syndrome, a rare facial paralysis disorder, discovered while working with Hurricane Katrina refugees: When people made a sad expression, “I wasn’t able to return it. I tried to do so with words and tone of voice, but it was no use. Stripped of the facial expression, the emotion just dies there, unshared” (Carey, 2010).
Our natural mimicry of others’ emotions helps explain why emotions are contagious (Dimberg et al., 2000; Neumann & Strack, 2000). Positive, upbeat Facebook posts create a ripple effect, leading Facebook friends to also express more positive emotions (Kramer, 2012).
We have seen how our motivated behaviors, triggered by the forces of nature and nurture, frequently go hand in hand with significant emotional responses. Our often-adaptive psychological emotions likewise come equipped with physical reactions. Nervous about an important encounter, we feel stomach butterflies. Anxious over public speaking, we frequent the bathroom. Smoldering over a family conflict, we get a splitting headache. As this text’s discussion of stress and health next shows, negative emotions and the prolonged high arousal that may accompany them can tax the body and harm our health.
REVIEW Expressing and Experiencing Emotion
Learning Objectives
Test Yourself by taking a moment to answer each of these Learning Objective Questions (repeated here from within the chapter). Research suggests that trying to answer these questions on your own will improve your long-term memory of the concepts (McDaniel et al., 2009).
Question
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ANSWER: Much of our communication is through body movements, facial expressions, and voice tones. Even seconds-long filmed slices of behavior can reveal feelings.
Question
QRkBDY4dDuCkhGNgbsyZwp8qt0vbVgNxFP9cx7dAGuUv3nWodadYVuraJZQ7rGb/JPyQNLYz8S1LYnQGB6PPooc9xe09rz0CXP5+fF2lQ34i/re0hYz0jRkoEafzp0s0z0suGSUCZjp0zp2VDemmNMcqumSnwgn6Dbj4VTFQ6LlhCnqrfBg/MZ8fsfUC1zKjHa0neYxYwcHgcAIos+KlSG2esNDCUBwaQ/DgYZwc4qSxZd27UnyXDQ==
ANSWER: Women tend to read emotional cues more easily and to be more empathic. Their faces also express more emotion.
Question
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ANSWER: The meaning of gestures varies with culture, but facial expressions, such as those of happiness and sadness, are common the world over. Cultures also differ in the amount of emotion they express.
Question
kbQfJREldfwWksrsHPJKTjhGU2rnXiH/Hui+Aop6cAfmR22TRx+WPrNAb4wKlvwzolik4dKPbxlFZbf0wMn9CFCe9WZ58zXDIhbGNxXzfmS8vhRcMrJhO0Lx0uXIoRAopQrBR8eN+XeFzfKWLiKg3rPHIYX0Zur5XCOKR/hM8GRk1RwhtwLndE20RSpGUilfLSIRn5yrOT4jAu/4DyXbQkTH7YjHtUsxxQyEMA==
ANSWER: Research on the facial feedback effect shows that our facial expressions can trigger emotional feelings and signal our body to respond accordingly. We also mimic others' expressions, which helps us empathize. A similar behavior feedback effect is the tendency of behavior to influence our own and others' thoughts, feelings, and actions.
Terms and Concepts to Remember
Test yourself on these terms.
Question
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Experience the Testing Effect
Test yourself repeatedly throughout your studies. This will not only help you figure out what you know and don’t know; the testing itself will help you learn and remember the information more effectively thanks to the testing effect.
Question
10.20
1. When people are induced to assume fearful expressions, they often report feeling a little fear. This result is known as the puioQWXUTY0FogJJsRkyXEAxry4=
effect.
Question
10.21
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ANSWER: Aiden's droopy posture could negatively affect his mood thanks to the behavior feedback effect, which tends to make us feel the way we act.
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