Chapter 1: Case Study Quiz

Read the case study below and choose the best possible answer to the following questions.

Alicia is going to college and working a full-time job. Her employer generally supports her decision to be in college, but Alicia thinks her boss is asking her to take on more responsibilities than her schedule allows. Alicia decides to arrange a meeting in which she hopes they can both talk frankly about the problem, but she worries that her boss will think she’s being a “complainer.”

1 of 3

Question

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Chapter 1 Case Study, 1 of 3: What should Alicia do to prepare for her meeting with her boss?

2 of 3

Question

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Chapter 1 Case Study, 2 of 3: There are many ways Alicia’s boss might respond to the issues she plans to raise in their meeting. For example, her boss might be angry or resentful that Alicia is asking to have some of her responsibilities reassigned. What is NOT an effective way for Alicia to react if her boss seems angry about her request?

3 of 3

Question

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Chapter 1 Case Study, 3 of 3: If Alicia’s boss refuses to reduce her workload, what should Alicia do?