| http://digfir-published.macmillanusa.com/generic_default/video_public_speaking_ch66_1.html | Definition: Operational (functional) from dictionary | 5266f92c757a2e611a000000 |
| http://digfir-published.macmillanusa.com/generic_default/video_public_speaking_ch66_1_dlap.xml | DLAP questions | 5266f92c757a2e611a000000 |