FIGURE 15.16
Managing Conflict: The EVLN Model
Carol Rusbult’s work on managing conflict suggests that people can do so in active or passive and constructive or destructive ways. When we combine these two dimensions, we get four kinds of responses. Your best bet if you want to nurture your relationship: Try for the voice response, which is both active and constructive!
Managing Conflict: The EVLN Model
Carol Rusbult’s work on managing conflict suggests that people can do so in active or passive and constructive or destructive ways. When we combine these two dimensions, we get four kinds of responses. Your best bet if you want to nurture your relationship: Try for the voice response, which is both active and constructive!
[Research from: Rusbult et al. (1982)]