[Model Answer] Communication is a (1) process through which people convey (2) messages via (3) interactions, (4) contexts, and (5) media. The answer can be found on pages 5–6.

[Model Answer] The three communication models are: (1) the linear model, which considers communication to be the flow of information in one direction, from a sender, through noise, to a receiver; (2) the interactive model, which expands on the linear communication model with the addition of feedback (verbal and nonverbal) and fields of experience (beliefs, values, and experiences); and (3) the transactional model, which uses neither senders nor receivers and regards communication as collaborative and multidirectional." The answer can be found on pages 6–8.

[Model Answer] The principles of interpersonal communication are that it conveys both content and relationship information, can be intentional or unintentional, is irreversible, and is dynamic. Examples taken from real life will vary. The answer can be found on pages 11–13.

[Model Answer] To develop interpersonal communication competence, you must first understand the three components of communication competence: making communications appropriate, effective, and ethical. Even more importantly, you must be motivated to improve your interpersonal communication. The answer can be found on pages 15–17.