Chapter Review

KEY TERMS

emotion

emotion-sharing

image emotional contagion

feelings

moods

primary emotions

image blended emotions

emotional intelligence

emotion management

suppression

venting

image encounter avoidance

image encounter structuring

attention focus

deactivation

image reappraisal

anger

chronic hostility

catharsis

Jefferson strategy

passion

grief

image supportive communication

Chapter Activities

  1. Create a list of significant others such as parents, siblings, boyfriend/girlfriend, spouse, roommate, and so forth. Then, indicate on a scale of 1 = “least likely” to 5 = “most likely” your likelihood of sharing your emotional experiences with each person on your list. How does the relationship type affect your likelihood of sharing? Does relational history have an impact? What other factors influence emotion-sharing?

    Question

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  2. image Watch the video on emotional contagion and work in groups with your classmates to create role-plays showing positive emotional contagion (e.g., joy, excitement) as well as negative emotional contagion (e.g., disappointment, anger). Discuss with your group members the potential relational outcomes for different types of emotional contagion.

    Question

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  3. Write a short response paper based on the following questions: Of two of the forces that shape emotions—gender and personality—which has the most impact on how you express your emotions? Why? Do you agree or disagree that both forces are interconnected?

    Question

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  4. In small groups, discuss the ways in which you believe you will manage your emotions in your current or future career. What types of occupations require more suppression than others? What challenges can arise when suppressing your emotions at work? What types of jobs allow for more venting than others?

    Question

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  5. Try the Jefferson strategy the next time you become angry, and write a brief paper about the experience. Describe the scenario and any outcomes: Did the Jefferson strategy work? Did it diffuse your arousal? Did it allow you time for self-reflection, perception-checking, and empathy? How did it help you identify errors in your assessment of your partner or the situation?

    Question

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  6. Comforting individuals experiencing grief is extremely challenging. Reflect on some sort of grief you have experienced in your lifetime and discuss these questions: What are some examples of incompetent support communication people provided during your grief? Did they include such sayings as “everything happens for a reason” or “it could be worse”? How did this communication make you feel? What would have been more effective?

    Question

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