1. The extent to which information is attended to and received is largely determined by its salience.
| A. |
| B. |
2. Mental bracketing means using verbal and nonverbal behaviors to communicate attention and understanding.
| A. |
| B. |
3. We are more likely to recall our own behavior as negative when remembering an unpleasant encounter.
| A. |
| B. |
4. Paraphrasing involves restating what has already been said.
| A. |
| B. |
5. Most people are adept at adjusting their listening styles.
| A. |
| B. |
6. “Every good boy deserves fudge” is a mnemonic for remembering the notes on a treble clef staff (EGBDF).
| A. |
| B. |
7. To be an active listener, one must be comfortable using all four listening styles, depending on the situation at hand.
| A. |
| B. |
8. Men are more likely than women to use content-oriented listening styles.
| A. |
| B. |
9. A provocateur is someone who practices aggressive listening online.
| A. |
| B. |
10. In collectivistic cultures, people- and content-oriented listening styles are emphasized.
| A. |
| B. |
11. The best strategy for dealing with an aggressive listener is to challenge them.
| A. |
| B. |
12. Americans typically exhibit people- and content-oriented listening styles.
| A. |
| B. |
13. Eavesdropping is listening in on private conversations.
| A. |
| B. |