1. Verbal communication includes only spoken words.

2. Regulative rules are like the traffic laws of language use—the “dos and don’ts.”

3. Listeners tend to form positive impressions of people who use dialects similar to their own.

4. Denotative meaning is the literal meaning of a word.

5. People with high levels of communication apprehension experience intense discomfort while talking with others.

6. One characteristic of the Cooperative Principle is being expressive.

7. People who communicate infrequently with their partners experience less uncertainty in their relationships.

8. The Cooperative Principle states that meaningful interactions are defined by our ability to communicate in ways that allow others to understand us.

9. Gender is the primary determinant of whether a person’s language is clear and concise or vague and wordy.

10. Concealment is the most common form of deception.

11. Japan is a low-context culture.

12. The regulative rules of a language may change over time.

13. Linguistic relativity refers to the idea that language defines the boundaries of our thinking.

14. The process of naming helps determine both the meanings we exchange with others and also our perceptions of the people, places, and objects about which we communicate.