1. Identify an important relationship in your life and explain the role of eye contact in expressing emotion, managing conversation, and signaling the condition of the relationship.

2. Think of a situation in which you were able to discern meaning from nonverbal communication despite mixed messages—for instance, a circumstance in which you realized that someone conveyed a bad mood despite claiming to be happy, or vice versa. Why did the person’s nonverbal communication cause you to doubt the veracity of the person’s verbal communication? What causes us to send mixed messages?