If you strip away the particulars of what’s said and done during most conflicts, you’ll find power struggles underneath. Who has more influence? Who controls the resources, decisions, and feelings involved? People struggle to see whose goals will prevail, and they wield whatever power they have to pursue their own goals. But power struggles rarely lead to mutually beneficial solutions. As we’ll see, the more constructive approach is to set aside your power and work collaboratively to resolve the conflict.
Think of a complementary personal relationship of yours, in which you have more power than the other person. How does the imbalance affect how you communicate during conflicts? Is it ethical for you to wield power over the other person during a conflict to get what you want? Why or why not?