Using Collaborative Software
Digital Tip

When students, researchers, and professionals work on a collaborative project, communication is important. Chat, screen sharing, and project management software offer three types of functionality for exchanging and building on colleagues? ideas. Watch the following tutorial and then answer the questions about using these technologies in the workplace.

Thinking Professionally

1. Many of the digital communication tools used in the workplace are also used in our everyday conversations with friends and family. What are the differences between using these technologies for personal communication and using them for professional communication? When reaching out to a professional colleague or client, what unique factors must you consider? In your response, reflect on important business writing principles like audience, tone, context, and purpose.