Video: Eugene Mirman vs. Time Warner Cable

In this video, comedian Eugene Mirman reads an open letter he wrote to Time Warner Cable, expressing his dissatisfaction with their customer service. Watch the video and answer the discussion questions below.

Discussion Questions

  1. Question 99.17

    What kind of feelings does Mirman express about his interactions with Time Warner Cable? How does he convey them in the context of a stand-up routine?
    Your answer has been submitted.
    What kind of feelings does Mirman express about his interactions with Time Warner Cable? How does he convey them in the context of a stand-up routine?

  2. Question 99.18

    How might Time Warner Cable’s status as a major cable provider affect a customer’s ability to effectively complain about them?
    Your answer has been submitted.
    How might Time Warner Cable’s status as a major cable provider affect a customer’s ability to effectively complain about them?
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