Appendix A Review

REVIEW Psychology at Work

LEARNING OBJECTIVES

RETRIEVAL PRACTICE Take a moment to answer each of these Learning Objective Questions (repeated here from within this section). Then click the 'show answer' button to check your answers. Research suggests that trying to answer these questions on your own will improve your long-term retention (McDaniel et al., 2009).

A.1 What is flow, and what are the three subfields of industrial-organizational psychology?

Flow is a completely involved, focused state of consciousness with diminished awareness of self and time. It results from fully engaging one’s skills. Industrial-organizational (I/O) psychology’s three subfields are personnel, organizational, and human factors psychology.

A.2 How do personnel psychologists help organizations with employee selection, work placement, and performance appraisal?

Personnel psychologists work with organizations to devise selection methods for new employees; recruit and evaluate applicants; design and evaluate training programs; identify people’s strengths; analyze job content; and appraise individual and organizational performance. Unstructured, subjective interviews foster the interviewer illusion; structured interviews pinpoint job-relevant strengths and are better predictors of performance. Checklists, graphic rating scales, and behavior rating scales are useful performance appraisal methods.

A.3 What is the role of organizational psychologists?

Organizational psychologists examine influences on worker satisfaction and productivity and facilitate organizational change. Employee satisfaction and engagement tend to correlate with organizational success.

A.4 What are some effective leadership techniques?

Effective leaders harness job-relevant strengths; set specific challenging goals; and choose an appropriate leadership style. Leadership style may be goal-oriented (task leadership), group-oriented (social leadership), or some combination of the two.

A.5 How do human factors psychologists work to create user-friendly machines and work settings?

Human factors psychologists contribute to human safety and improved design by encouraging developers and designers to consider human perceptual abilities, to avoid the curse of knowledge, and to test users to reveal perception-based problems.

TERMS AND CONCEPTS TO REMEMBER

RETRIEVAL PRACTICE Match each of the terms on the left with its definition on the right. Click on the term first and then click on the matching definition. As you match them correctly they will move to the bottom of the activity.

Question

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Use to create your personalized study plan, which will direct you to the resources that will help you most in .

TEST
YOUR-
SELF PSYCHOLOGY AT WORK

Test yourself repeatedly throughout your studies. This will not only help you figure out what you know and don’t know; the testing itself will help you learn and remember the information more effectively thanks to the testing effect.

Question

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3
Correct!
Sorry, wrong answer.
Maximum tries = 3

Question

A.2 MGhTxwT49hQyCgEXkAM4kg==  psychologists study the recruitment, selection, placement, training, appraisal, and development of employees; v4VPMhTVijsiW8g7  rwgT4TuWhnT8+SD9  psychologists focus on how people and machines interact, and on optimizing devices and work environments.

Correct!
Wrong. Please see correct answer displayed.

Personnel Psychology

Question

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3
Correct!
Sorry, wrong answer.
Maximum tries = 3

Question

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3
Correct!
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Maximum tries = 3

Organizational Psychology

Question

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Answer:
Focusing on specific, short-term goals, such as maintaining a regular study schedule, will be more helpful than focusing on more distant general goals, such as earning a good grade in this class.

Question

A.6 Research indicates that women are more likely than men to have a noZ7e5DZuftNIWxXbFsgLxLqx3SJzYyP  leadership style.

Correct!
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Question

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3
Correct!
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Maximum tries = 3

A-17

The Human Factor

Question

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3
Correct!
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Maximum tries = 3

A-18