Social Influence
524
“Have you ever noticed how one example—good or bad—can prompt others to follow? How one illegally parked car can give permission for others to do likewise? How one racial joke can fuel another?”
Marian Wright Edelman, The Measure of Our Success, 1992
Social psychology’s great lesson is the enormous power of social influence. This influence can be seen in our conformity, our obedience to authority, and our group behavior. Suicides, bomb threats, airplane hijackings, and UFO sightings all have a curious tendency to come in clusters. On campus, jeans are the dress code; on New York’s Wall Street or London’s Bond Street, dress suits are the norm. When we know how to act, how to groom, how to talk, life functions smoothly. Armed with social influence principles, advertisers, fundraisers, and campaign workers aim to sway our decisions to buy, to donate, to vote. Isolated with others who share their grievances, dissenters may gradually become rebels, and rebels may become terrorists. Let’s examine the pull of these social strings. How strong are they? How do they operate? When do we break them?