Chapter 8: Matching Quiz

Complete the exercise below by matching the key term to the appropriate definition.

Question

employee engagement
norm
task role
multiple-stakeholder model
team-based organization
prince role
groupthink
facilitator role
consensus
communication network role
An organization that has restructured itself around interdependent decision-making groups as a means to improve work processes and provide better products and services to customers.
A team member who considers himself or herself to be a brilliant political strategist and sees the world as a political entity.
A phenomenon that emerges when members of a group simply go along with, rather than critically evaluate, ideas.
An interaction in which all members perceive that their views have received adequate consideration.
A team member who summarizes and evaluates the team’s ideas and progress or initiates the idea-generating process by offering new ideas or suggestions.
An approach that asserts that organizations should be concerned with the interests of many individuals and groups, not just shareholders or stockholders.
The location individuals occupy in the flow of interaction.
A team member who focuses exclusively on group process for the benefit of the team, while refraining from substantive comments on issues.
An informal rule that designates the boundaries of acceptable behavior in a group.
A concept related to employee satisfaction and empowerment that suggests employees are fully involved and enthusiastic about their work.