1. Patricia Nelson, “Handling Questions and Answers,” Toastmasters International, Edmonton and Area, revised November 3, 1999, http://www.ecn.ab.ca/toast/qa.html.

2. Daria Price Bowman, Presentations: Proven Techniques for Creating Presentations that Get Results (Holbrook, MA: Adams Media, 1998), 177.

3. Oklahoma Society of CPAs (OSCPA), “Tips for Successful Media Interviewing,” accessed June 10, 2006, http://www.oscpa.com/?757.