This article originally ran in the New York Times on March 8, 2015.
WHO SPEWED THAT ABUSE? ANONYMOUS YIK YAK APP ISN’T TELLING
JONATHAN MAHLER
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During a brief recess in an honors course at Eastern Michigan University last fall, a teaching assistant approached the class’s three female professors. “I think you need to see this,” she said, tapping the icon of a furry yak on her iPhone.
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The app opened, and the assistant began scrolling through the feed. While the professors had been lecturing about post-
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After class, one of the professors, Margaret Crouch, sent off a flurry of emails—
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In the end, nothing much came of Ms. Crouch’s efforts, for a simple reason: Yik Yak is anonymous. There was no way for the school to know who was responsible for the posts.
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Eastern Michigan is one of a number of universities whose campuses have been roiled by offensive “yaks.” Since the app was introduced a little more than a year ago, it has been used to issue threats of mass violence on more than a dozen college campuses, including the University of North Carolina, Michigan State University, and Penn State. Racist, homophobic, and misogynist “yaks” have generated controversy at many more, among them Clemson, Emory, Colgate, and the University of Texas. At Kenyon College, a “yakker” proposed a gang rape at the school’s women’s center.
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In much the same way that Facebook swept through the dorm rooms of America’s college students a decade ago, Yik Yak is now taking their smartphones by storm. Its enormous popularity on campuses has made it the most frequently downloaded anonymous social app in Apple’s App Store, easily surpassing competitors like Whisper and Secret. At times, it has been one of the store’s 10 most downloaded apps.
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Like Facebook or Twitter, Yik Yak is a social media network, only without user profiles. It does not sort messages according to friends or followers but by geographic location or, in many cases, by university. Only posts within a 1.5-
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Much of the chatter is harmless. Some of it is not.
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“Much of the chatter is harmless. Some of it is not.”
“Yik Yak is the Wild West of anonymous social apps,” said Danielle Keats Citron, a law professor at University of Maryland and the author of Hate Crimes in Cyberspace. “It is being increasingly used by young people in a really intimidating and destructive way.”
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Colleges are largely powerless to deal with the havoc Yik Yak is wreaking. The app’s privacy policy prevents schools from identifying users without a subpoena, court order, or search warrant, or an emergency request from a law-
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Yik Yak was created in late 2013 by Tyler Droll and Brooks Buffington, fraternity brothers who had recently graduated from Furman University in South Carolina. Mr. Droll majored in information technology and Mr. Buffington in accounting. Both 24, they came up with the idea after realizing that there were only a handful of popular Twitter accounts at Furman, almost all belonging to prominent students, like athletes. With Yik Yak, they say, they hoped to create a more democratic social media network, one where users didn’t need a large number of followers or friends to have their posts read widely.
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“We thought, ‘Why can’t we level the playing field and connect everyone?’” said Mr. Droll, who withdrew from medical school a week before classes started to focus on the app.
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“When we made this app, we really made it for the disenfranchised,” Mr. Buffington added.
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Just as Mark Zuckerberg and his roommates introduced Facebook at Harvard, Mr. Buffington and Mr. Droll rolled out their app at their alma mater, relying on fraternity brothers and other friends to get the word out.
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Within a matter of months, Yik Yak was in use at 40 or so colleges in the South. Then came spring break. Some early adopters shared the app with college students from all over the country at gathering places like Daytona Beach and Panama City. “And we just exploded,” Mr. Buffington said.
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Mr. Droll and Mr. Buffington started Yik Yak with a loan from Mr. Droll’s parents. (His parents also came up with the company’s name, which was inspired by the 1958 song, “Yakety Yak.”) In November, Yik Yak closed a $62 million round of financing led by one of Silicon Valley’s biggest venture capital firms, Sequoia Capital, valuing the company at hundreds of millions of dollars.
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The Yik Yak app is free. Like many tech start-
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Yik Yak’s popularity among college students is part of a broader reaction against more traditional social media sites like Facebook, which can encourage public posturing at the expense of honesty and authenticity.
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“Share your thoughts with people around you while keeping your privacy,” Yik Yak’s home page says. It is an attractive concept to a generation of smartphone users who grew up in an era of social media—
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In a sense, Yik Yak is a descendant of JuicyCampus, an anonymous online college message board that enjoyed a brief period of popularity several years ago. Matt Ivester, who founded JuicyCampus in 2007 and shut it in 2009 after it became a hotbed of gossip and cruelty, is skeptical of the claim that Yik Yak does much more than allow college students to say whatever they want, publicly and with impunity. “You can pretend that it is serving an important role on college campuses, but you can’t pretend that it’s not upsetting a lot of people and doing a lot of damage,” he said. “When I started JuicyCampus, cyberbullying wasn’t even a word in our vernacular. But these guys should know better.”
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Yik Yak’s founders say the app’s overnight success left them unprepared for some of the problems that have arisen since its introduction. In response to complaints, they have made some changes to their product, for instance, adding filters to prevent full names from being posted. Certain keywords, like “Jewish,” or “bomb,” prompt this message: “Pump the brakes, this yak may contain threatening language. Now it’s probably nothing and you’re probably an awesome person but just know that Yik Yak and law enforcement take threats seriously. So you tell us, is this yak cool to post?”
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In cases involving threats of mass violence, Yik Yak has cooperated with authorities. Most recently, in November, local police traced the source of a yak—
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In the absence of a specific, actionable threat, though, Yik Yak zealously protects the identities of its users. The responsibility lies with the app’s various communities to police themselves by “upvoting” or “downvoting” posts. If a yak receives a score of negative 5, it is removed. “Really, what it comes down to is that we try to empower the communities as much as we can,” Mr. Droll said.
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When Yik Yak appeared, it quickly spread across high schools and middle schools, too, where the problems were even more rampant. After a rash of complaints last winter at a number of schools in Chicago, Mr. Droll and Mr. Buffington disabled the app throughout the city. They say they have since built virtual fences—
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Toward the end of last school year, almost every student at Phillips Exeter Academy in New Hampshire had the app on his or her phone and checked it constantly to read the anonymous attacks on fellow students, faculty members, and deans.
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“Please stop using Yik Yak immediately,” Arthur Cosgrove, the dean of residential life, wrote in an email to the student body. “Remove it from your phones. It is doing us no good.”
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At Exeter’s request, the company built a geo-
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“We made the app for college kids, but we quickly realized it was getting into the hands of high schoolers, and high schoolers were not mature enough to use it,” Mr. Droll said.
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The widespread abuse of Yik Yak on college campuses, though, suggests that the distinction may be artificial. Last spring, Jordan Seman, then a sophomore at Middlebury College, was scrolling through Yik Yak in the dining hall when she happened across a post comparing her to a “hippo” and making a sexual reference about her. “It’s so easy for anyone in any emotional state to post something, whether that person is drunk or depressed or wants to get revenge on someone,” she said. “And then there are no consequences.”
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In this sense, the problem with Yik Yak is a familiar one. Anyone who has browsed the comments of an Internet post is familiar with the sorts of intolerant, impulsive language that the cover of anonymity tends to invite. But Yik Yak’s particular design can produce especially harmful consequences.
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“It’s a problem with the Internet culture in general, but when you add this hyper-
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Jim Goetz, a partner at Sequoia Capital who recently joined Yik Yak’s board, said the app’s history of misuse was a concern when his firm considered investing in the company. But he said he was confident that Mr. Droll and Mr. Buffington were committed to ensuring more positive interactions on Yik Yak, and that over time, the constructive voices would overwhelm the destructive ones.
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“It’s certainly a challenge to the company,” Mr. Goetz said. “It’s not going to go away in a couple of months.”
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Ms. Seman wrote about her experience being harassed on Yik Yak in the school newspaper, the Middlebury Campus, prompting a schoolwide debate over what to do about the app. Unable to reach a consensus, the paper’s editorial board wrote two editorials, one urging a ban, the other arguing that the problem wasn’t Yik Yak but the larger issue of cyberbullying. (Middlebury has not taken any action.)
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Similar debates have played out at other schools. At Clemson, a group of African-
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During the fall, Maxwell Zoberman, the sophomore representative to the student government at Emory, started noticing a growing number of yaks singling out various ethnic groups for abuse. “Fave game to play while driving around Emory: not hit an Asian with a truck,” read one.
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“Guys stop with all this hate. Let’s just be thankful we arn’t black,” read another.
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After consulting the university’s code, Mr. Zoberman discovered that statements deemed derogatory to any particular group of people were not protected by the school’s open expression policy, and were in fact in violation of its discriminatory harassment rules. Just because the statements were made on an anonymous social-
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Mr. Zoberman drafted a resolution to have Yik Yak disabled on the school’s Wi-
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After Mr. Zoberman formally proposed his resolution to the student government, someone promptly posted about it on Yik Yak. “The reaction was swift and harsh,” he said. “I seem to have redirected all of the fury of the anonymous forum. Yik Yak was just dominated with hateful and other aggressive posts specifically about me.” One compared him to Hitler.
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A few colleges have taken the almost purely symbolic step of barring Yik Yak from their servers. John Brown University, a Christian college in Arkansas, did so after its Yik Yak feed was overrun with racist commentary during a march connected to the school’s World Awareness Week. Administrators at Utica College in upstate New York blocked the app in December in response to a growing number of sexually graphic posts aimed at the school’s transgender community.
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In December, a group of 50 professors at Colgate University—
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Generally speaking, though, the options are limited. A student who felt that he or she had been the target of an attack on Yik Yak could theoretically pursue defamation charges and subpoena the company to find out who had written the post. But it is a difficult situation to imagine, given the cost and murky legal issues involved. Schools will probably just stand back and hope that respect and civility prevail, that their communities really will learn to police themselves.
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“Yik Yak’s founders say their start-
Yik Yak’s founders say their start-