EXAMPLE 15.3 Bundling to Introduce a New Product

Bundling is a marketing strategy that involves the sale of two or more separate products in one package. It is frequently used to introduce a new product or brand. For example, a new hair gel might be bundled with a popular shampoo, or a new cell phone might be bundled with a new wireless service contract. While much research has been done in terms of evaluating the quality of a bundle, relatively little has been done on the effects of bundling. Do the characteristics of the partnered product affect a consumer’s opinion of the new product? One characteristic of interest would be the partnered product’s functional relatedness, or complementarity.3 If the partnered product is used in conjunction with the new product, does that enhance the consumer’s perception of the new product?