Question 16.45

16.45 Service call time.

Some software (Minitab, for example) calculates a confidence interval for the population median as part of the Wilcoxon signed rank test. Exercise 1.37 (page 26) gives the service times for 80 calls to a customer service center. Using software, find a 95% confidence interval for the median service call time.

cc80

16.45

(95.5, 161.0).