17.29 Poor service.
In the food service industry, some argue tipping encourages servers to provide discriminate service. If the server expects a good tip, he or she may provide better service. In one survey, 193 servers were surveyed and asked if they ever provided poor service because they did not expect a good tip. Ninety-six replied yes.10
17.29
(a) 0.4974. (b) . (c) 0.5026. (d) . (e) They are reciprocals.