17.32 Following brands through social media.
PricewaterhouseCoopers (PwC) surveyed 1000 online shoppers in the United States and China.11 One question asked if the online shopper followed brands they purchased through social media. Here are the results:
Social media | ||
Country | No | Yes |
United States | 487 | 513 |
China | 72 | 928 |