In each of Exercises 5.3 to 5.6, is a count. Does have a binomial distribution? If so, give the distribution of . If not, give your reasons as to why not.
5.5 Customer satisfaction calls.
The service department of an automobile dealership follows up each service encounter with a customer satisfaction survey by means of a phone call. On a given day, let be the number of customers a service representative has to call until a customer is willing to participate in the survey.
5.5
is not binomial; there is not a fixed number of trials .